---
title: "Customers Bank SWIFT/BIC code CUESUS33XXX · United States | Elucidate"
description: "SWIFT/BIC code CUESUS33XXX for Customers Bank, United States. Head-office BIC, LEI 6UHRKD73G36IZYN3FC43, addresses and Swift connectivity."
url: https://elucidate.co/directory/customers-bank-cuesus33
---
1. [Directory](https://elucidate.co/directory)
2. [United States](https://elucidate.co/directory/country/us)
3. Customers Bank
United States · Financial institution
# Customers Bank
Customers Bank is a Pennsylvania state-chartered commercial bank and a member of the Federal Reserve System. Its home office is in Malvern and its executive offices are in West Reading, Pennsylvania. It is a wholly owned subsidiary of Customers Bancorp, Inc., which is listed on the New York Stock Exchange. The bank provides commercial and consumer banking, specialised lending and payment services through its cubiX platform. Formerly New Century Bank, it took its current name in 2010 and became a subsidiary of the holding company in September 2011.
BIC **CUESUS33XXX** LEI **[6UHRKD73G36IZYN3FC43](https://search.gleif.org/#/record/6UHRKD73G36IZYN3FC43)** Licence no. **Not on a tracked register** Connected to Swift Head-office BIC only [Claim this profile](https://elucidate.co/directory/customers-bank-cuesus33#claim)
## Licences and registrations
Matched by LEI on the 22 tracked registers
None matched by LEI in the 22 tracked registers.
- The tracked registers cover payment, e-money, crypto and money-service firms in 37 countries. Bank licences from national supervisors are not tracked.
## Swift network
Swift’s ISO 9362 BIC directory
- **BIC:** CUESUS33XXX head office
- **Connection to Swift:** Connected to Swift
- **Swift GPI:** Not on the member list
- **Payment schemes and systems:** No entry in the EPC registers, the ECB T2 and TIPS lists or the SIX Bank Master cites this BIC
- **Branch codes:** None: head-office BIC only
- **BIC first registered:** 2015-06-27
- **Last updated:** 2023-12-30
## Overview
Researched 29 Sep 2026 · [Sources](https://elucidate.co/directory/customers-bank-cuesus33#overview-sources)
Total assets
USD 26.5bn
Group · 30 Jun 2026 · [interim report ↗](https://app.boardroomalpha.com/sec_feed/2026/QTR3/0001488813-26-000082/q226pressrelease.htm)
Employees
Not published
Ownership
Group subsidiary
100% Customers Bancorp, Inc.
Institution type
Commercial bank
- **Standing:** Since August 2024 the bank has been subject to a written agreement with the Federal Reserve Bank of Philadelphia and a consent order from the Pennsylvania Department of Banking and Securities. Both concern BSA/AML, OFAC and risk-management compliance. No announced termination of either action was found as of September 2026.
- **Ownership:** Customers Bancorp, Inc., a bank holding company listed on the New York Stock Exchange, holds 100% of the bank.
- **Direct parent:** [Customers Bancorp, Inc. ↗](https://search.gleif.org/#/record/549300WLBCHYKZ53FN68), United States 100%
- **Head office:** 701 Reading Avenue, 19611 West Reading, United States (registered office: 40 General Warren Boulevard, Suite 200, Malvern, PA 19355, United States (the bank's home office))
- **Company register:** FDIC cert 34444
- **Former name:** New Century Bank
### Business lines
- Corporate banking
- SME banking
- Transaction banking & payments
- Retail banking
- Mortgage lending
- Leasing & factoring
- Consumer finance
According to its parent, the bank offers C&I, commercial real estate, residential and personal lending. It also provides national corporate banking in fund finance, venture banking, healthcare, mortgage finance and equipment finance, and runs the cubiX payments platform.
### Online
- **Websites & references:** [customersbank.com ↗](https://www.customersbank.com/) [digitalbanking.customersbank.com ↗](https://digitalbanking.customersbank.com/) online banking login [Wikipedia ↗](https://en.wikipedia.org/wiki/Customers_Bank) group article [Wikidata Q5196485 ↗](https://www.wikidata.org/wiki/Q5196485)
- **Official social accounts:** [LinkedIn ↗](https://www.linkedin.com/company/customers-bank) · [X ↗](https://x.com/CustomersBank) · [Facebook ↗](https://www.facebook.com/CustomersBank) · [Instagram ↗](https://www.instagram.com/customersbank/)
Sources · 14 pages consulted
1. [customersbank.com/](https://www.customersbank.com/)
2. [customersbank.com/investor-relations/about-us/senior-leadership/](https://www.customersbank.com/investor-relations/about-us/senior-leadership/)
3. [customersbank.com/investor-relations/about-us/board-of-directors/](https://www.customersbank.com/investor-relations/about-us/board-of-directors/)
4. [customersbank.com/investor-relations/about-us/](https://www.customersbank.com/investor-relations/about-us/)
5. [customersbank.com/routing-number/](https://www.customersbank.com/routing-number/)
6. [app.boardroomalpha.com/sec\_feed/2026/QTR3/0001488813-26-000082/q226pressrelease.htm](https://app.boardroomalpha.com/sec_feed/2026/QTR3/0001488813-26-000082/q226pressrelease.htm)
7. [federalreserve.gov/newsevents/pressreleases/enforcement20240808a.htm](https://www.federalreserve.gov/newsevents/pressreleases/enforcement20240808a.htm)
8. [federalreserve.gov/newsevents/pressreleases/files/enf20240808a1.pdf](https://www.federalreserve.gov/newsevents/pressreleases/files/enf20240808a1.pdf)
9. [sec.gov/Archives/edgar/data/1488813/000148881324000080/padobsconsentorder.htm](https://www.sec.gov/Archives/edgar/data/1488813/000148881324000080/padobsconsentorder.htm)
10. [federalreserve.gov/newsevents/pressreleases/2026-press.htm](https://www.federalreserve.gov/newsevents/pressreleases/2026-press.htm)
11. [businesswire.com/news/home/20250725441302/en/Customers-Bancorp-Announces-Executive-Leadership-Transition](https://www.businesswire.com/news/home/20250725441302/en/Customers-Bancorp-Announces-Executive-Leadership-Transition)
12. [sec.gov/Archives/edgar/data/1488813/000095015912000182/customerss1.htm](https://www.sec.gov/Archives/edgar/data/1488813/000095015912000182/customerss1.htm)
13. [stocklight.com/stocks/us/nyse-cubi/customers-bancorp/annual-reports/nyse-cubi-2025-10K-25692293.pdf](https://stocklight.com/stocks/us/nyse-cubi/customers-bancorp/annual-reports/nyse-cubi-2025-10K-25692293.pdf)
14. [en.wikipedia.org/wiki/Customers\_Bank](https://en.wikipedia.org/wiki/Customers_Bank)
## Leadership
Researched 29 Sep 2026 · [Sources](https://elucidate.co/directory/customers-bank-cuesus33#overview-sources)
- **Chief executive:** Sam Sidhu Vice Chairman, President and Chief Executive Officer Confirmed 29 Sep 2026 · [customersbank.com ↗](https://www.customersbank.com/investor-relations/about-us/senior-leadership/)
- **Chair:** Jay Sidhu Executive Chairman Confirmed 29 Sep 2026 · [customersbank.com ↗](https://www.customersbank.com/investor-relations/about-us/board-of-directors/)
- **Chief financial officer:** Mark McCollom EVP, Chief Financial Officer Confirmed 29 Sep 2026 · [customersbank.com ↗](https://www.customersbank.com/investor-relations/about-us/senior-leadership/)
- **Executive:** Steve Wyremski EVP, Chief Operating Officer Confirmed 29 Sep 2026 · [customersbank.com ↗](https://www.customersbank.com/investor-relations/about-us/senior-leadership/)
- **Executive:** Nick Robinson EVP, Chief Risk Officer Confirmed 29 Sep 2026 · [customersbank.com ↗](https://www.customersbank.com/investor-relations/about-us/senior-leadership/)
## Supervisors & regulators
Researched 29 Sep 2026 · [Sources](https://elucidate.co/directory/customers-bank-cuesus33#overview-sources)
- **United States:** Board of Governors of the Federal Reserve System (through the Federal Reserve Bank of Philadelphia) Prudential supervisor Central bank AML supervisor
- **United States:** Pennsylvania Department of Banking and Securities Prudential supervisor
- **United States:** Federal Deposit Insurance Corporation Resolution
- **United States:** Consumer Financial Protection Bureau Conduct
## Recent events 2 enforcement or investigation items
Researched 29 Sep 2026 · [Sources](https://elucidate.co/directory/customers-bank-cuesus33#overview-sources)
1. Jan 2026
Leadership
Customers Bancorp made Sam Sidhu its chief executive officer. Jay Sidhu became executive chairman of the holding company and the bank.
[businesswire.com ↗](https://www.businesswire.com/news/home/20250725441302/en/Customers-Bancorp-Announces-Executive-Leadership-Transition)
2. Aug 2024
Enforcement
The Federal Reserve Bank of Philadelphia entered into a written agreement with the bank and its parent over risk-management, BSA/AML and OFAC compliance deficiencies.
[federalreserve.gov ↗](https://www.federalreserve.gov/newsevents/pressreleases/enforcement20240808a.htm)
3. Aug 2024
Enforcement
The Pennsylvania Department of Banking and Securities issued a consent order on compliance risk management, digital asset services, board oversight, BSA/AML and OFAC compliance.
[sec.gov ↗](https://www.sec.gov/Archives/edgar/data/1488813/000148881324000080/padobsconsentorder.htm)
4. Apr 2024
Leadership
Customers Bancorp disclosed the departure of its chief financial officer, Carla Leibold. It later described this as a separation by mutual agreement.
[globenewswire.com ↗](https://www.globenewswire.com/news-release/2025/01/14/3009548/34548/en/Deadline-Alert-Customers-Bancorp-Inc-CUBI-Investors-Who-Lost-Money-Urged-To-Contact-Glancy-Prongay-Murray-LLP-About-Securities-Fraud-Lawsuit.html)
Compliance-relevant events of the last three years, newest first: fines and enforcement, investigations, incidents, leadership changes, mergers and licence changes. Each links to its source.
## Identifiers
Head-office record
- **BIC:** CUESUS33XXX
- **How the BIC breaks down:** 1. CUES Bank 2. US Country · United States 3. 33 Location 4. XXX Branch · head office
- **Branch description:** Not recorded in the directory
- **LEI:** 6UHRKD73G36IZYN3FC43
- **LEI record:** [View on GLEIF ↗](https://search.gleif.org/#/record/6UHRKD73G36IZYN3FC43)
- **How the LEI was matched:** BIC: Mapped to this BIC in the Swift and GLEIF BIC-to-LEI relationship file.
- **National bank code:** [ABA routing number 031302971](https://elucidate.co/directory/customers-bank-cuesus33#bank-codes)
## Profile
- **Type:** Financial institution
- **Regulation:** Not on a tracked register
- **Register licences:** None matched by LEI in the 22 tracked registersThe tracked registers cover payment, e-money, crypto and money-service firms in 37 countries. Bank licences from national supervisors are not tracked.
- **Country · region:** United States · North America
- **Trading venues (MIC):** No MIC registered under this LEI list of 2026-09-17
- **OFAC sanctions:** No listing cites this BIC
- **EU sanctions:** No listing matched this BIC or its LEI
- **Country sanctions:** No country programme
Types come from Swift’s BIC classification, the licences on the 22 tracked registers, and the ECB and FSB bank lists. Most banks outside the euro area appear as financial institutions, because their supervisors’ registers are not tracked yet.
No licence or registration was found for this entity on the 22 registers the directory tracks, or on the ECB and FSB bank lists. Most banks are licensed by national supervisors whose registers are not tracked yet. This does not mean that the institution is unregulated.
## Ownership and group
GLEIF relationship records
- **Direct parent:** Customers Bancorp, Inc. · United States[549300WLBCHYKZ53FN68 ↗](https://search.gleif.org/#/record/549300WLBCHYKZ53FN68)
Group membership follows the accounting-consolidation relationships reported to GLEIF. It does not show ownership shares or control.
## Addresses
- **Registered address:** 40 GENERAL WARREN BLVD MALVERN 19355 UNITED STATES OF AMERICA
- **Operational address:** 40 GENERAL WARREN BLVD SUITE 200 PHOENIXVILLE,PA PHOENIXVILLE,PA 19355 UNITED STATES OF AMERICA
## ISO 20022 identification
As an agent in a Swift cross-border payment message (CBPR+)
A CBPR+ message identifies this institution by its BIC, and may add its LEI or a clearing code. CBPR+ does not allow a name and postal address next to a BIC.
- **Identified by:** BIC, with its LEI and its USABA clearing code
- **Roles in CBPR+:** Any agent, including the instructing and instructed agents
### CBPR+
For cross-border payments on Swift: the BIC, with the LEI and clearing code where known
```xml
CUESUS33XXX
USABA
031302971
6UHRKD73G36IZYN3FC43
```
### Full record
Every ISO 20022 element the directory holds. Base ISO 20022 allows them together. CBPR+ does not allow a name and address next to a BIC
```xml
CUESUS33XXX
USABA
031302971
6UHRKD73G36IZYN3FC43
CUSTOMERS BANK
US
40 GENERAL WARREN BLVD MALVERN 19355
```
Swift’s two address fields do not agree on a town, so the full record gives the address as address lines only.
The BIC, name and address are as published in Swift’s BIC directory. The LEI comes from the Swift and GLEIF BIC-to-LEI file. Check them against your own records before use.
## National bank codes
### ABA routing number · United States
1 code file of 2026-10-09 · ISO 20022 clearing system code USABA
| Code | Routes to BIC | Name in the national file | City |
| --- | --- | --- | --- |
| 031302971 | CUESUS33XXX | CUSTOMERS BANK | MALVERN, PA |
Each code shows the name in the national file. Smaller banks often route through a central institution’s BIC. A code can therefore belong to a different bank than the one on this page.
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[See every BIC in United States →](https://elucidate.co/directory/country/us#bics)
Claim this profile
## Work at Customers Bank?
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1. 01 **Submit** Tell us who you are, using your work email.
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3. 03 **Profile claimed** The page is marked as claimed and verified. You can send us corrections at any time.
Sources & method
Every value comes from a public source, such as Swift’s ISO 9362 BIC directory, GLEIF or the OFAC and EU sanctions lists. Most sources are matched on a BIC or an LEI, not on a name.
Swift GPI membership is matched on names and is indicative. A missing sanctions match does not mean that no listing applies. Always screen against the official lists.
The sanctions facts on this page cover the BIC and its LEI only.
An institution is one entry in the directory: a BIC8 in Swift’s directory, or a firm on a tracked register that holds no BIC. Licences held by an institution with a BIC are shown on its page.
[Read the methodology →](https://elucidate.co/directory/methodology)
Credits for this page
- **Wikidata**—CC0, matched on the BIC or LEI recorded in Wikidata. It is community-edited, so check key facts.
- **National bank codes**—United States (Source: Federal Financial Institutions Examination Council (FFIEC), National Information Center).
- **Ownership and group**—GLEIF Level 2 relationship records (accounting consolidation), matched by LEI.
- **Overview, leadership, regulators and events**—researched per institution by an AI model with web search, from the institution's own website and reports, regulators, company registers and news. Figures, people and events link to their source, and each card shows the research date. AI research can be wrong or out of date, so check key facts at the source.
- **Images**—logos and photos from Wikimedia Commons (credited with their author and licence) or from the institution's own website, where Wikimedia has none. Elucidate keeps a copy of each; the links lead to the source and the original image. Logo: [customersbank.com](https://www.customersbank.com/) (official website) · [original](https://www.customersbank.com/wp-content/themes/customers-bank/assets/images/cb-logo.svg).
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Licence and registration data are drawn from the public registers of the regulators named on each page and shown for information only; the official register is always the authority. LEIs and ownership are from GLEIF. Directory and gpi data are drawn from SWIFT's public sources. SWIFT, Swift gpi and UETR are trademarks of S.W.I.F.T. SC, Avenue Adèle 1, 1310 La Hulpe, Belgium. Elucidate is not affiliated with, endorsed by or sponsored by SWIFT or any regulator named here. Elucidate does not provide payment or other financial services.