---
title: "Trustly UK Limited · Authorised Payment Institution (FCA) · United Kingdom | Elucidate"
description: "Trustly UK Limited is authorised by FCA as an authorised payment institution in the United Kingdom. Licence 1005703. Register status, licences, activities and ownership."
url: https://elucidate.co/directory/trustly-uk-limited-40a68a7a3c61
---

1.  [Directory](https://elucidate.co/directory)
2.  [United Kingdom](https://elucidate.co/directory/country/gb)
3.  Trustly UK Limited

United Kingdom · Payments & e-money

# Trustly UK Limited

Trading as Trustly

Trustly UK Limited is a private limited company incorporated in England and Wales, with its office in London. The FCA authorises the firm as an authorised payment institution under the Payment Services Regulations 2017 (FRN 1005703). According to its terms, this covers payment initiation and account information services. It belongs to Trustly Group, whose lead entity, Trustly Group AB, is supervised as a payment institution by Finansinspektionen in Sweden. Under the Trustly brand it provides Pay by Bank payments to merchants and their customers in the United Kingdom.

Register status

Licensed in the United Kingdom

Authorised Payment Institution · FCA

Prudential licence

[1 licence or registration ↓](https://elucidate.co/directory/trustly-uk-limited-40a68a7a3c61#licences)

BIC **No BIC** LEI **No LEI mapped** [Licence no. **1005703**](https://elucidate.co/directory/trustly-uk-limited-40a68a7a3c61#licences)

## Licences and registrations

Held by Trustly UK Limited. 1 entry on 1 of the 22 tracked registers, retrieved 25 September 2026.

| Register | Licence | Number | Jurisdiction | Status | Registered | Ends | Activities | Register entry |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| [FCA Financial Services Register - Payment Institutions & RAISPs](https://elucidate.co/directory/register/fca-psd) FCA | Authorised Payment InstitutionPayment Institution | 1005703 | [United Kingdom](https://elucidate.co/directory/country/gb) | Active | 2024-03-11 | — | - Payment services | [Search the register ↗](https://register.fca.org.uk/s/) |

Trading names on the register: Trustly (FCA-PSD)

-   Each licence applies in the country of the regulator that granted it.
-   Registers are tracked in 37 countries. Licences granted elsewhere are not recorded here.

## Swift network

Swift’s ISO 9362 BIC directory

Holds no BIC in Swift’s directory. No LEI is matched to this entry, and BICs are linked by LEI only.

## Overview

Researched 29 Sep 2026 · [Sources](https://elucidate.co/directory/trustly-uk-limited-40a68a7a3c61#overview-sources)

Customers

9,000

merchants · Group · 29 Sep 2026

Employees

Not published

Ownership

Group subsidiary

Trustly Group AB

Firm type

Open banking

Trades as Trustly

- **Ownership:** The firm belongs to Trustly Group, which is led by the Swedish company Trustly Group AB (corporate identity number 556754-8655).
- **Direct parent:** Trustly Group AB, Sweden
- **Head office:** The Wingate, 93-107 Shaftesbury Avenue, W1D 5DY London, United Kingdom
- **Company register:** Companies House 08841430
- **Incorporated:** 13 Jan 2014

### Online

- **Websites & references:** [trustly.com ↗](https://www.trustly.com/) [docs.trustly.com ↗](https://docs.trustly.com/) developer documentation [developers.trustly.com ↗](https://developers.trustly.com/) developer portal [status.trustly.net ↗](https://status.trustly.net/) status page [backoffice.trustly.com ↗](https://backoffice.trustly.com/) merchant portal
- **Official social accounts:** [LinkedIn ↗](https://www.linkedin.com/company/trustly/) · [X ↗](https://x.com/Trustly) · [Instagram ↗](https://www.instagram.com/trustly/?hl=en) · [YouTube ↗](https://www.youtube.com/user/TrustlySE)

Sources · 9 pages consulted

1.  [register.fca.org.uk/s/firm?id=0014G00003DqqExQAJ](https://register.fca.org.uk/s/firm?id=0014G00003DqqExQAJ)
2.  [find-and-update.company-information.service.gov.uk/company/08841430](https://find-and-update.company-information.service.gov.uk/company/08841430)
3.  [find-and-update.company-information.service.gov.uk/company/08841430/persons-with-significant-control](https://find-and-update.company-information.service.gov.uk/company/08841430/persons-with-significant-control)
4.  [trustly.com/about-us/terms-and-conditions-uk-limited](https://www.trustly.com/about-us/terms-and-conditions-uk-limited)
5.  [trustly.com/about-us/united-kingdom-trustly-uk-limited](https://www.trustly.com/about-us/united-kingdom-trustly-uk-limited)
6.  [trustly.com/legal-hub](https://www.trustly.com/legal-hub)
7.  [trustly.com/board-and-management-team](https://www.trustly.com/board-and-management-team)
8.  [trustly.com/investors](https://www.trustly.com/investors)
9.  [fsc.gi/regulated-entity/trustly-uk-limited-30152](https://www.fsc.gi/regulated-entity/trustly-uk-limited-30152)

## Authorisation

Researched 29 Sep 2026 · [Sources](https://elucidate.co/directory/trustly-uk-limited-40a68a7a3c61#overview-sources)

- **Operates under:** Its own licences

The FCA authorises the firm as an authorised payment institution under the Payment Services Regulations 2017, with FRN 1005703, since 11 March 2024. Its terms state that this covers payment initiation and account information services.

| Authority | Licence or registration | Number | Held | Status | Source |
| --- | --- | --- | --- | --- | --- |
| Financial Conduct Authority (FCA) United Kingdom | Authorised Payment Institution | 1005703 | In its own name | Active | [register.fca.org.uk ↗](https://register.fca.org.uk/s/firm?id=0014G00003DqqExQAJ) |
| Gibraltar Financial Services Commission (GFSC) Gibraltar | Payment Service Provider (UK firm authorised to carry out services in Gibraltar) | — | In its own name | Active | [fsc.gi ↗](https://www.fsc.gi/regulated-entity/trustly-uk-limited-30152) |

Licences and registrations the research found, at home and abroad, as the firm and its regulators publish them. The Licences and registrations card shows the entries on the registers the directory tracks.

## Products and markets

Researched 29 Sep 2026 · [Sources](https://elucidate.co/directory/trustly-uk-limited-40a68a7a3c61#overview-sources)

-   Payment initiation (open banking)
-   Account information (open banking)

It offers Pay by Bank services in the UK: it initiates payments from a consumer's online bank account to a merchant and shares account information with the merchant.

It serves UK customers under its FCA authorisation. The Gibraltar Financial Services Commission also lists it as authorised to provide services in Gibraltar.

- **Sells to:** Enterprises · Public sector · Consumers
- **Serves customers in 2 countries:** United Kingdom · Gibraltar

## Leadership

Researched 29 Sep 2026 · [Sources](https://elucidate.co/directory/trustly-uk-limited-40a68a7a3c61#overview-sources)

- **Executive:** Johan Tjärnberg Group CEO, Trustly Group (group-level role, not a confirmed officer of Trustly UK Limited) Confirmed 29 Sep 2026 · [trustly.com ↗](https://www.trustly.com/board-and-management-team)

## Recent events

Researched 29 Sep 2026 · [Sources](https://elucidate.co/directory/trustly-uk-limited-40a68a7a3c61#overview-sources)

1.  Mar 2024

    Licence

    The FCA authorised the firm as an authorised payment institution under the Payment Services Regulations 2017, with FRN 1005703.

    [register.fca.org.uk ↗](https://register.fca.org.uk/s/firm?id=0014G00003DqqExQAJ)

Compliance-relevant events of the last three years, newest first: fines and enforcement, investigations, security incidents, licence changes, funding rounds, acquisitions and leadership changes. Each links to its source.

## Identifiers

- **Licence no. · FCA-PSD:** 1005703
- **BIC:** Holds no BIC in Swift’s directory
- **LEI:** No LEI mapped
- **Companies House no.:** [08841430 ↗](https://find-and-update.company-information.service.gov.uk/company/08841430)
- **Elucidate firm ID:** 40a68a7a3c61

## Profile

- **Type:** Payments & e-money
- **Regulation:** Prudential licence
- **Main licence class:** Payment Institution
- **Activities:** - Payment services
- **Licensed in:** [United Kingdom](https://elucidate.co/directory/country/gb) · Europe & Central Asia
- **First registered:** 2024-03-11
- **Website:** [www.trustly.com/en-GB ↗](https://www.trustly.com/en-GB)

Types come from Swift’s BIC classification, the licences on the 22 tracked registers, and the ECB and FSB bank lists. Most banks outside the euro area appear as financial institutions, because their supervisors’ registers are not tracked yet.

## Ownership and group

GLEIF relationship records

No LEI is matched to this entry, so GLEIF relationship records cannot be linked.

## Persons with significant control

Companies House · company [08841430 ↗](https://find-and-update.company-information.service.gov.uk/company/08841430) · as at 9 October 2026

The company states that no person or legal entity has significant control over it.

Companies report persons with significant control to Companies House. Elucidate has not verified them.

A person with significant control holds more than 25% of the shares or votes, can appoint or remove the board, or has significant influence or control. Dates of birth and addresses are not shown.

Matched on the Companies House number that the FCA register gives for this firm.

[See the register at Companies House ↗](https://find-and-update.company-information.service.gov.uk/company/08841430/persons-with-significant-control)

## Addresses

- **Address on the register:** Trustly UK Limited, The Wingate 93-107, Shaftesbury Avenue, London, W1D 5DY
- **Country:** United Kingdom

## ISO 20022 identification

As an agent in a Swift cross-border payment message (CBPR+)

This institution holds no BIC. A CBPR+ message identifies it by name and postal address, and may add its LEI or a clearing code.

- **Identified by:** Name and postal address. No LEI or clearing code is mapped in the directory
- **Postal address:** Does not fit the CBPR+ limits
-   The address does not fit in the two address lines of 35 characters that CBPR+ allows next to a town and country.

CBPR+ identifies the instructing and instructed agents by BIC only. An institution without a BIC can be the debtor, creditor or an intermediary agent.

The values are as published by the register. Check them against your own records before use.

## Related institutions

### Other payments & e-money institutions in the United Kingdom

-   [Stonex Financial LTD BIC IGLUGB2L Payments & e-money Money service business Prudential licence United Kingdom · Licensed by FCA · 446717 (FCA-PSD) · also on FINTRAC-MSB · LEI 549300AWF3TOHRYL7754](https://elucidate.co/directory/stonex-financial-ltd-iglugb2l)
-   [Dex International Limited · trading as DEXREMIT No BIC Payments & e-money Crypto Money service business Prudential licence United Kingdom · Licensed by FCA · 503929 (FCA-PSD) · also on HMRC-MLR, FINTRAC-MSB · LEI 9845003995D06S994R04](https://elucidate.co/directory/dex-international-limited-ff2b0c01c725)
-   [Euronet Payment Services Ltd · trading as Ria Money Transfer, Ria No BIC Payments & e-money Money service business Prudential licence United Kingdom · Licensed by FCA · 504630 (FCA-PSD) · also on HMRC-MLR · No LEI mapped](https://elucidate.co/directory/euronet-payment-services-ltd-6f4dec33a392)
-   [Instinet Europe Limited BIC ISNTGB2L Payments & e-money Prudential licence United Kingdom · Licensed by FCA · 140822 (FCA-PSD) · LEI 213800MXAKR2LA1VBM44](https://elucidate.co/directory/instinet-europe-limited-isntgb2l)
-   [Isx Financial UK LTD BIC ISFIGB22 Payments & e-money Prudential licence United Kingdom · Licensed by FCA · 901034 (FCA-EMI) · LEI 2138007BDV9IRS8AYD07](https://elucidate.co/directory/isx-financial-uk-ltd-isfigb22)
-   [Western Union Payment Services GB Limited · trading as Manning House, WU No BIC Payments & e-money Money service business Prudential licence United Kingdom · Licensed by FCA · 816890 (FCA-PSD) · also on HMRC-MLR · No LEI mapped](https://elucidate.co/directory/western-union-payment-services-gb-limited-0741de977896)
-   [A to Z 4U Ltd · trading as SAAK REMIT, Saakpay No BIC Payments & e-money Money service business Prudential licence United Kingdom · Licensed by FCA · 570837 (FCA-PSD) · also on HMRC-MLR · No LEI mapped](https://elucidate.co/directory/a-to-z-4u-ltd-25c2ca0fa3b5)
-   [Allied Wallet Limited No BIC Payments & e-money Prudential licence United Kingdom · Licensed by FCA · 900124 (FCA-EMI) · also on FCA-PSD · LEI 213800HO66BDXP716G24](https://elucidate.co/directory/allied-wallet-limited-8983cc2e32eb)

[See all →](https://elucidate.co/directory/search?type=payments&cc=GB) [Other entries on FCA-PSD →](https://elucidate.co/directory/register/fca-psd)

Sources & method

Register entries come from the public registers of financial regulators, standardised into one taxonomy. LEIs are matched through GLEIF, and a BIC is linked only through a shared LEI.

An institution missing from these registers is not necessarily unregulated.

Register entries are not matched against the OFAC or EU sanctions lists. Where the legal entity also holds a BIC, the matches for that BIC are on its page. Always screen against the official lists.

An institution is one entry in the directory: a BIC8 in Swift’s directory, or a firm on a tracked register that holds no BIC. Licences held by an institution with a BIC are shown on its page.

[Read the methodology →](https://elucidate.co/directory/methodology)

Register for this page

-   **FCA Financial Services Register - Payment Institutions & RAISPs**—Financial Conduct Authority (FCA) · [source ↗](https://register.fca.org.uk/s/) as at 25 September 2026
-   **Persons with significant control**—Companies House · [source ↗](https://download.companieshouse.gov.uk/en_pscdata.html) as at 9 October 2026
-   **Overview, authorisation, partners, products, leadership and events**—researched per institution by an AI model with web search, from the firm's own website, terms and filings, regulators' registers and notices, company registers and news. Licences, partners, figures, people and events link to their source, and each card shows the research date. AI research can be wrong or out of date, so check key facts at the source.

## Assess the financial crime risk behind a licence

A licence records what an institution is authorised to do; it does not assess it. The [Elucidate FinCrime Index (EFI)](https://elucidate.co/ratings) is an independent score of the financial crime risk of banks and payment institutions.

[Book a demo](https://elucidate.co/demo-request)

Licence and registration data are drawn from the public registers of the regulators named on each page and shown for information only; the official register is always the authority. LEIs and ownership are from GLEIF. Directory and gpi data are drawn from SWIFT's public sources. SWIFT, Swift gpi and UETR are trademarks of S.W.I.F.T. SC, Avenue Adèle 1, 1310 La Hulpe, Belgium. Elucidate is not affiliated with, endorsed by or sponsored by SWIFT or any regulator named here. Elucidate does not provide payment or other financial services.
