Austria · Payments & e-money
Bitpanda Payments GmbH
Bitpanda Payments GmbH is a limited liability company in Vienna. The Austrian Financial Market Authority (FMA) authorises it as an electronic money institution under the E-Money Act 2010. Bitpanda GmbH is its sole shareholder. The firm issues and redeems e-money in customers' wallets and runs transfers, money remittance and e-money token transfers for verified customers of the Bitpanda investment platform. The FMA granted the e-money licence on 24 February 2022, replacing the payment institution licence the firm had held since 2019.
Licences and registrations
Held by Bitpanda Payments GmbH (LEI 984500D896B3F6O74248). 2 entries on 1 of the 22 tracked registers, retrieved 25 September 2026.
| Register | Licence | Number | Jurisdiction | Status | Registered | Ends | Activities | Register entry |
|---|---|---|---|---|---|---|---|---|
| EBA PSD2 RegisterAustrian Financial Market Authority | Electronic money institutionE-Money / Stored Value Institution | 501412x | Austria | Active | 2022-02-22 | — |
|
Search the register ↗ |
| EBA PSD2 RegisterAustrian Financial Market Authority | Payment institutionPayment Institution | 501412x | Austria | Withdrawn | 2019-03-25 | Ended 2022-02-21 |
|
Search the register ↗ |
- Each licence applies in the country of the regulator that granted it.
- Registers are tracked in 37 countries. Licences granted elsewhere are not recorded here.
Swift network
Swift’s ISO 9362 BIC directory
Holds no BIC in Swift’s directory.
Its LEI is not mapped to a BIC in the Swift and GLEIF BIC-to-LEI relationship file.
Overview
Researched 29 Sep 2026 · Sources
Customers
Not published
Employees
Not published
Ownership
Group subsidiary
100% Bitpanda GmbH
Firm type
E-money and accounts
Trades as Bitpanda Payments
- Ownership
- Bitpanda GmbH (FN 569240v, Vienna) is the sole shareholder recorded in the company register.
- Direct parent
- Bitpanda GmbH, Austria 100%
- Head office
- Stella-Klein-Löw Weg 17, 1020 Vienna, Austria
- Company register
- Firmenbuch (Commercial Court Vienna) FN 501412x
- Incorporated
- 8 May 2019
Online
- Websites & references
- bitpanda.com ↗
group.bitpanda.com ↗ Bitpanda group corporate site (about, press, careers)
support.bitpanda.com ↗ help centre - Official social accounts
- LinkedIn ↗ · X ↗ · Facebook ↗ · Instagram ↗ · YouTube ↗ · Reddit ↗
- Apps
- Google Play ↗ · App Store ↗
Sources · 11 pages consulted
- fma.gv.at/en/granting-of-licence-bitpanda-payments-gmbh/
- evi.gv.at/f/501412x
- bitpanda.com/en/legal/legal-notice
- cdn.bitpanda.com/terms-and-conditions/payments-bitpanda-en-5.0.0.pdf
- cdn.bitpanda.com/terms-and-conditions/payments-bitpanda-en-3.0.0.pdf
- bitpanda.com/de/legal/bitpanda-payments-terms-conditions
- bitpanda.com/en/legal
- support.bitpanda.com/hc/en-us/articles/360009281820-Frequently-asked-questions-about-Bitpanda-Pay
- support.bitpanda.com/hc/en-us/articles/21349921015836-Crypto-Pay-by-Bitpanda
- bitpanda.com/en/card
- fma.gv.at/bekanntmachung-fma-verhaengt-sanktion-gegen-die-bitpanda-gmbh-wegen-verstoessen-gegen-die
Authorisation
Researched 29 Sep 2026 · Sources
- Operates under
- Its own licences
The FMA authorises the firm as an electronic money institution under the E-Money Act 2010 (E-Geldgesetz 2010). Its payment services come under the Payment Services Act 2018 (ZaDiG 2018). The firm and the FMA do not say how many EEA states the licence is passported to.
| Authority | Licence or registration | Number | Held | Status | Source |
|---|---|---|---|---|---|
| Financial Market Authority (FMA) Austria | E-money institution (E-Geld-Institut) pursuant to Article 3 para. 1 in conjunction with Article 4 para. 4 E-Geldgesetz 2010 | 501412x | In its own name | Active | fma.gv.at ↗ |
| Financial Market Authority (FMA) Austria | Payment institution under ZaDiG 2018 (payment business, money remittance, payment initiation) | 501412x | In its own name | Withdrawn or expired | — |
Licences and registrations the research found, at home and abroad, as the firm and its regulators publish them. The Licences and registrations card shows the entries on the registers the directory tracks.
Partners and safeguarding
Researched 29 Sep 2026 · Sources
- Safeguarding
- Not disclosedThe firm's published payment terms do not say how customers' funds are safeguarded or which bank holds them.
- Crypto-asset custody
- Not disclosedThe firm initiates and processes customers' external transfers of e-money tokens, and Bitpanda GmbH carries out the transfers technically.
- Payment schemes and card networks
- SEPA Credit Transfer Through a partner support.bitpanda.com ↗
Banks and regulated firms the firm says hold its customers’ money, issue its cards, sponsor its accounts or settle its payments, as it discloses them in its terms and notices.
Products and markets
Researched 29 Sep 2026 · Sources
It serves only verified customers of the Bitpanda platform. It issues e-money wallets, makes transfers to IBAN accounts and makes Crypto Pay remittances to partner merchants, funded from the sale of crypto-assets.
It serves customers of Bitpanda GmbH in Austria and of Bitpanda Asset Management GmbH in Germany. The FMA lists it among Austrian e-money institutions providing services in the EEA under the freedom to provide services.
- Sells to
- Consumers · Small businesses · Platforms and marketplaces
- Serves customers in 2 countries
- Austria · Germany
Leadership
Researched 29 Sep 2026 · Sources
- Executive
- Fabian Reinisch Managing Director (Geschäftsführer)
- Executive
- Barbara Edelmann Managing Director (Geschäftsführerin)
- Executive
- Maria Mercedes Sanchez De Rojas Rodriguez De Zuloaga Managing Director (Geschäftsführerin)
Recent events
Researched 29 Sep 2026 · Sources
-
Other
The firm published version 5.0.0 of its payment terms, adding e-money token transfers and Crypto Pay remittances.
cdn.bitpanda.com ↗ -
Leadership
Maria Mercedes Sanchez De Rojas Rodriguez De Zuloaga became a managing director of the firm.
evi.gv.at ↗ -
Leadership
Philipp Bohrn stepped down as managing director and was registered as an authorised signatory (Prokurist).
evi.gv.at ↗
Compliance-relevant events of the last three years, newest first: fines and enforcement, investigations, security incidents, licence changes, funding rounds, acquisitions and leadership changes. Each links to its source.
Identifiers
- Licence no. · EBA-PSD2
- 501412x
- BIC
- Holds no BIC in Swift’s directory
- How the LEI was matched
- Matched by Elucidate to GLEIF on name, country and address
- Elucidate firm ID
- df6f7f02fcf2
Profile
- Type
- Payments & e-moneyPayment institutions, e-money and stored-value issuers, and account-information providers. Licensed under payment-services law (e.g. PSD2 in the EU and UK, the Payment Services Act in Singapore). Taken from the licences on the tracked registers.
- Regulation
- Prudential licenceAuthorised with capital, safeguarding and conduct requirements, e.g. an authorised payment or e-money institution in the EU or UK, a major payment institution in Singapore, or a MiCA crypto-asset service provider.
- Main licence class
- E-Money / Stored Value Institution
- Activities
- Money remittance
- Payment services
- Payment initiation
- Account information
- E-money / stored value
- Licensed in
- Austria · Europe & Central Asia
- First registered
- 2019-03-25
Types come from Swift’s BIC classification, the licences on the 22 tracked registers, and the ECB and FSB bank lists. Most banks outside the euro area appear as financial institutions, because their supervisors’ registers are not tracked yet.
Ownership and group
GLEIF relationship records
GLEIF’s relationship records name no parent for this LEI, and no group page is published for it.
Addresses
- Address on the register
- Stella-Klein-Löw Weg 17, Vienna, 1020
- Country
- Austria
ISO 20022 identification
As an agent in a Swift cross-border payment message (CBPR+)
This institution holds no BIC. A CBPR+ message identifies it by name and postal address, and may add its LEI or a clearing code.
- Identified by
- Name and postal address, with its LEI
- Postal address
- Hybrid: town, postcode and country in their own elements, the rest in one address line
<FinInstnId>
<LEI>984500D896B3F6O74248</LEI>
<Nm>Bitpanda Payments GmbH</Nm>
<PstlAdr>
<PstCd>1020</PstCd>
<TwnNm>Vienna</TwnNm>
<Ctry>AT</Ctry>
<AdrLine>Stella-Klein-Löw Weg 17</AdrLine>
</PstlAdr>
</FinInstnId>- CBPR+ does not accept the character ö in names and addresses. Transliterate before sending.
CBPR+ identifies the instructing and instructed agents by BIC only. An institution without a BIC can be the debtor, creditor or an intermediary agent.
The values are as published by the register. Check them against your own records before use.
Sources & method
Register entries come from the public registers of financial regulators, standardised into one taxonomy. LEIs are matched through GLEIF, and a BIC is linked only through a shared LEI.
An institution missing from these registers is not necessarily unregulated.
Register entries are not matched against the OFAC or EU sanctions lists. Where the legal entity also holds a BIC, the matches for that BIC are on its page. Always screen against the official lists.
An institution is one entry in the directory: a BIC8 in Swift’s directory, or a firm on a tracked register that holds no BIC. Licences held by an institution with a BIC are shown on its page.
Read the methodology →Register for this page
- EBA PSD2 Register—European Banking Authority (EBA) · source ↗ as at 25 September 2026
- Overview, authorisation, partners, products, leadership and events—researched per institution by an AI model with web search, from the firm's own website, terms and filings, regulators' registers and notices, company registers and news. Licences, partners, figures, people and events link to their source, and each card shows the research date. AI research can be wrong or out of date, so check key facts at the source.
Assess the financial crime risk behind a licence
A licence records what an institution is authorised to do; it does not assess it. The Elucidate FinCrime Index (EFI) is an independent score of the financial crime risk of banks and payment institutions.
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