United Kingdom · Payments & e-money
Western Union Payment Services GB Limited
Trading asManning House · WU · Western Union
Western Union Payment Services GB Limited is a private limited company registered in England and Wales and based in London. The FCA authorises it as an authorised payment institution under reference 816890. HMRC supervises it as a money service business under the Money Laundering Regulations. The Western Union Company, a Delaware corporation, holds 75% or more of its shares and voting rights. The firm provides the Western Union Online Service, app transfers and transfers through agent locations in the United Kingdom to senders who live there.
Licences and registrations
Held by Western Union Payment Services GB Limited. 4 entries on 2 of the 22 tracked registers, retrieved 25 September 2026.
| Register | Licence | Number | Jurisdiction | Status | Registered | Ends | Activities | Register entry |
|---|---|---|---|---|---|---|---|---|
| FCA Financial Services Register - Payment Institutions & RAISPsFCA | Authorised Payment InstitutionPayment Institution | 816890 | United Kingdom | Active | 2019-04-04 | — |
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| HMRC MLR Supervised Business RegisterHMRC | Money Service BusinessMoney Transmitter / Remittance | 13013677 | United Kingdom | Active | 2019-11-21 | — |
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| HMRC MLR Supervised Business RegisterHMRC | Money Service BusinessMoney Transmitter / Remittance | 13014221 | United Kingdom | Active | 2023-02-01 | — |
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| HMRC MLR Supervised Business RegisterHMRC | Money Service BusinessMoney Transmitter / Remittance | XMML00000203775 | United Kingdom | Active | 2025-02-01 | — |
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Search the register ↗ |
Trading names on the register: Manning House (FCA-PSD, HMRC-MLR), WU (FCA-PSD, HMRC-MLR), Western Union (FCA-PSD, HMRC-MLR)
- Each licence applies in the country of the regulator that granted it.
- Registers are tracked in 37 countries. Licences granted elsewhere are not recorded here.
Swift network
Swift’s ISO 9362 BIC directory
Holds no BIC in Swift’s directory. No LEI is matched to this entry, and BICs are linked by LEI only.
Overview
Researched 29 Sep 2026 · Sources
Customers
Not published
Employees
Not published
Ownership
Group subsidiary
The Western Union Company
Firm type
Money remittance
Trades as Western Union
- Ownership
- The Western Union Company, a Delaware corporation listed on the New York Stock Exchange, holds 75% or more of the firm's shares and voting rights and may appoint or remove its directors.
- Direct parent
- The Western Union Company, United States
- Head office
- Manning House, 3rd Floor, 22 Carlisle Place, SW1P 1JA London, United Kingdom
- Company register
- Companies House 11326797
- Incorporated
- 24 Apr 2018
Online
- Websites & references
- westernunion.com ↗
partners.westernunion.com ↗ UK online money transfer terms and conditions (Post Office partner channel) - Official social accounts
- X ↗ · Facebook ↗ · Instagram ↗ · YouTube ↗
Sources · 11 pages consulted
- find-and-update.company-information.service.gov.uk/company/11326797
- find-and-update.company-information.service.gov.uk/company/11326797/officers
- find-and-update.company-information.service.gov.uk/company/11326797/persons-with-significant-control
- register.fca.org.uk/servlet/servlet.FileDownload?file=015b0000006CXC7
- fsc.gi/regulated-entity/western-union-payment-services-gb-limited-28322?print=
- westernunion.com/gb/en/legal/corporate-info.html
- westernunion.com/gb/en/contact-us.html
- westernunion.com/gb/en/money-transfer-app.html
- partners.westernunion.com/content/dam/wu/partners/postoffice/terms_and_conditions.pdf
- westernunion.com/staticassets/media/WUPSGL_s172_1_statement_FY_2025_Final.pdf
- postoffice.co.uk/international-money-transfer
Authorisation
Researched 29 Sep 2026 · Sources
- Operates under
- Its own licences
The FCA authorises the firm as an authorised payment institution under reference 816890. HMRC supervises it as a money service business (money transmitter) under the Money Laundering Regulations.
| Authority | Licence or registration | Number | Held | Status | Source |
|---|---|---|---|---|---|
| Financial Conduct Authority (FCA) United Kingdom | Authorised Payment Institution | 816890 | In its own name | Active | register.fca.org.uk ↗ |
| HM Revenue & Customs (HMRC) United Kingdom | Money Service Business – Money Transmitter / Remittance | 13013677 | In its own name | Active | — |
| HM Revenue & Customs (HMRC) United Kingdom | Money Service Business – Money Transmitter / Remittance | 13014221 | In its own name | Active | — |
| HM Revenue & Customs (HMRC) United Kingdom | Money Service Business – Money Transmitter / Remittance | XMML00000203775 | In its own name | Active | — |
| Gibraltar Financial Services Commission (GFSC) Gibraltar | Payment Services Directive – incoming services from the United Kingdom (money remittance) | — | In its own name | Active | fsc.gi ↗ |
Licences and registrations the research found, at home and abroad, as the firm and its regulators publish them. The Licences and registrations card shows the entries on the registers the directory tracks.
Partners and safeguarding
Researched 29 Sep 2026 · Sources
- Payment schemes and card networks
- Faster Payments Access not stated postoffice.co.uk ↗
Banks and regulated firms the firm says hold its customers’ money, issue its cards, sponsor its accounts or settle its payments, as it discloses them in its terms and notices.
Products and markets
Researched 29 Sep 2026 · Sources
The firm sends money from the United Kingdom, online, by app or at agent locations. Recipients can collect cash at a Western Union agent location or receive the money in a bank account or mobile wallet. Senders must live in the United Kingdom.
The firm serves senders who live in the United Kingdom. The Gibraltar Financial Services Commission's register lists it for money remittance services in Gibraltar provided from the United Kingdom.
- Sells to
- Consumers
- Serves customers in 2 countries
- United Kingdom · Gibraltar
Leadership
Researched 29 Sep 2026 · Sources
- Chief executive
- Graham Baker Managing director; director
- Executive
- Timothy Patrick Keane Director
- Executive
- Laura Dunne Company secretary
Recent events
Researched 29 Sep 2026 · Sources
-
Leadership
Aamir Hanif resigned as a director of the firm on 18 September 2026, according to Companies House.
find-and-update.company-information.service.gov.uk ↗ -
Leadership
Alan Joseph Kealy resigned as a director of the firm on 23 February 2024, according to Companies House.
find-and-update.company-information.service.gov.uk ↗ -
Leadership
The firm appointed Aamir Hanif as a director on 11 December 2023, according to Companies House.
find-and-update.company-information.service.gov.uk ↗
Compliance-relevant events of the last three years, newest first: fines and enforcement, investigations, security incidents, licence changes, funding rounds, acquisitions and leadership changes. Each links to its source.
Identifiers
- Licence no. · FCA-PSD
- 816890
- Licence no. · HMRC-MLR
- 13013677
- Licence no. · HMRC-MLR
- 13014221
- Licence no. · HMRC-MLR
- XMML00000203775
- BIC
- Holds no BIC in Swift’s directory
- LEI
- No LEI mapped
- Companies House no.
- 11326797 ↗
- Elucidate firm ID
- 0741de977896
Profile
- Type
- Payments & e-money · Money service businessPayment institutions, e-money and stored-value issuers, and account-information providers. Licensed under payment-services law (e.g. PSD2 in the EU and UK, the Payment Services Act in Singapore). Taken from the licences on the tracked registers.
- Regulation
- Prudential licenceAuthorised with capital, safeguarding and conduct requirements, e.g. an authorised payment or e-money institution in the EU or UK, a major payment institution in Singapore, or a MiCA crypto-asset service provider.
- Main licence class
- Payment Institution
- Activities
- Money remittance
- Payment services
- Licensed in
- United Kingdom · Europe & Central Asia
- First registered
- 2019-04-04
- Website
- wu.com/uk ↗
Types come from Swift’s BIC classification, the licences on the 22 tracked registers, and the ECB and FSB bank lists. Most banks outside the euro area appear as financial institutions, because their supervisors’ registers are not tracked yet.
Ownership and group
GLEIF relationship records
No LEI is matched to this entry, so GLEIF relationship records cannot be linked.
Persons with significant control
Companies House · company 11326797 ↗ · as at 9 October 2026
Companies House lists 1 person with significant control for Western Union Payment Services GB Limited: 1 company.
| Name | Type | Nature of control | Notified |
|---|---|---|---|
| The Western Union Company | Company · Delaware | 75–100% of shares · 75–100% of votes · Can appoint or remove directors | 24 April 2018 |
Companies report persons with significant control to Companies House. Elucidate has not verified them.
A person with significant control holds more than 25% of the shares or votes, can appoint or remove the board, or has significant influence or control. Dates of birth and addresses are not shown.
Matched on the Companies House number that the FCA register gives for this firm.
See the register at Companies House ↗Addresses
- Address on the register
- Manning House, 3rd Floor, 22 Carlisle Place, SW1P 1JA
- Country
- United Kingdom
ISO 20022 identification
As an agent in a Swift cross-border payment message (CBPR+)
This institution holds no BIC. A CBPR+ message identifies it by name and postal address, and may add its LEI or a clearing code.
- Identified by
- Name and postal address. No LEI or clearing code is mapped in the directory
- Postal address
- Incomplete: no town published
- The register publishes no town as a separate field. A CBPR+ postal address needs at least a town name (TwnNm) and a country (Ctry).
CBPR+ identifies the instructing and instructed agents by BIC only. An institution without a BIC can be the debtor, creditor or an intermediary agent.
The values are as published by the register. Check them against your own records before use.
Sources & method
Register entries come from the public registers of financial regulators, standardised into one taxonomy. LEIs are matched through GLEIF, and a BIC is linked only through a shared LEI.
An institution missing from these registers is not necessarily unregulated.
Register entries are not matched against the OFAC or EU sanctions lists. Where the legal entity also holds a BIC, the matches for that BIC are on its page. Always screen against the official lists.
An institution is one entry in the directory: a BIC8 in Swift’s directory, or a firm on a tracked register that holds no BIC. Licences held by an institution with a BIC are shown on its page.
Read the methodology →Registers for this page
- FCA Financial Services Register - Payment Institutions & RAISPs—Financial Conduct Authority (FCA) · source ↗ as at 25 September 2026
- HMRC MLR Supervised Business Register—HM Revenue & Customs (HMRC) · source ↗ as at 24 September 2026
- Persons with significant control—Companies House · source ↗ as at 9 October 2026
- Overview, authorisation, partners, products, leadership and events—researched per institution by an AI model with web search, from the firm's own website, terms and filings, regulators' registers and notices, company registers and news. Licences, partners, figures, people and events link to their source, and each card shows the research date. AI research can be wrong or out of date, so check key facts at the source.
Assess the financial crime risk behind a licence
A licence records what an institution is authorised to do; it does not assess it. The Elucidate FinCrime Index (EFI) is an independent score of the financial crime risk of banks and payment institutions.
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