Singapore · Payments & e-money
Convera Singapore Pte Ltd
Legal name in the LEI recordCONVERA SINGAPORE PTE. LTD.
Convera Singapore Pte. Ltd. is a Singapore private company limited by shares and part of the Convera group. The Monetary Authority of Singapore (MAS) licenses it as a major payment institution under the Payment Services Act 2019, with licence number PS20200438. It provides cross-border payments, currency conversion, FX options and multi-currency holding balances to businesses. A sister company, Convera Singapore Financial Pte Ltd, provides forward contracts under its own capital markets services licence. Goldfinch Partners and The Baupost Group bought the group from The Western Union Company, with the first closing in March 2022.
Licences and registrations
Held by Convera Singapore Pte Ltd (LEI 5493009NBZUWKXR6FE46). 1 entry on 1 of the 22 tracked registers, retrieved 25 September 2026.
| Register | Licence | Number | Jurisdiction | Status | Registered | Ends | Activities | Register entry |
|---|---|---|---|---|---|---|---|---|
| MAS Financial Institutions Directory - Major Payment InstitutionMonetary Authority of Singapore (MAS) | Major Payment InstitutionPayment Institution | Not published by the register | Singapore | Active | — | — |
|
Search the register ↗ |
- Each licence applies in the country of the regulator that granted it.
- Registers are tracked in 37 countries. Licences granted elsewhere are not recorded here.
Swift network
Swift’s ISO 9362 BIC directory
Holds no BIC in Swift’s directory.
Its LEI is not mapped to a BIC in the Swift and GLEIF BIC-to-LEI relationship file.
Overview
Researched 29 Sep 2026 · Sources
Employees
Not published
Ownership
Group subsidiary
Firm type
FX and business payments
Trades as Convera
- Standing
- The firm was formerly named Western Union Business Solutions (Singapore) Pte. Ltd. It took the Convera name after The Western Union Company sold its business payments division, a sale that first closed in March 2022.
- Ownership
- The firm belongs to the Convera group, which funds of Goldfinch Partners and The Baupost Group bought from The Western Union Company, and Convera Holdings, LLC owns the group's trademarks.
- Head office
- 168 Robinson Road, Capital Tower, #20-52, 068912 Singapore, Singapore (registered office: 77 Robinson Road, #35-01, Robinson 77, Singapore 068896)
- Company register
- ACRA UEN 198105018D
- Incorporated
- 1981
- Former names
- Western Union Business Solutions (Singapore) Pte. Ltd. · Travelex Singapore Pte Ltd · Thomas Cook Travel Services (S) Pte. Ltd. · Thomas Cook Boustead Pte Ltd
Online
- Websites & references
- convera.com ↗
convera.com ↗ Convera group website
convera.readme.io ↗ developer documentation (group)
status.convera.com ↗ system status page (group) - Official social accounts
- LinkedIn ↗ · Instagram ↗ · YouTube ↗
Sources · 12 pages consulted
- eservices.mas.gov.sg/fid/institution/detail/347-Convera-Singapore-Pte-Ltd
- convera.com/compliance-legal/licenses-and-regulatory-information/
- convera.com/en-sg/
- convera.com/docs/convera-terms-and-conditions-sg.pdf
- convera.com/docs/convera-safeguarding-disclosure-en-sg.pdf
- convera.com/en-sg/compliance-legal/compliance/
- convera.com/en-sg/about-us/offices/
- convera.com/en-sg/about-us/leadership/
- businesswire.com/news/home/20220301005856/en/Goldfinch-Partners-and-Baupost-Announce-Initial-Closing-of-Ac
- businesswire.com/news/home/20230710685281/en/Convera-Announces-Final-Closing-of-Western-Union-Business-Sol
- convera.com/blog/company-news/convera-justlogin-partnership-cross-border-payroll-payments/
- bastillepost.com/global/article/5570255-convera-appoints-industry-leader-meaghan-riley-as-chief-commercial
Authorisation
Researched 29 Sep 2026 · Sources
- Operates under
- Its own licences
The MAS licenses the firm as a major payment institution. Its licence covers account issuance, domestic and cross-border money transfer, merchant acquisition and e-money issuance. Forward contracts sold under the Convera brand in Singapore are provided by Convera Singapore Financial Pte Ltd under a separate capital markets services licence.
| Authority | Licence or registration | Number | Held | Status | Source |
|---|---|---|---|---|---|
| Monetary Authority of Singapore Singapore | Major Payment Institution licence (Payment Services Act 2019) | PS20200438 | In its own name | Active | eservices.mas.gov.sg ↗ |
Licences and registrations the research found, at home and abroad, as the firm and its regulators publish them. The Licences and registrations card shows the entries on the registers the directory tracks.
Partners and safeguarding
Researched 29 Sep 2026 · Sources
- Safeguarding
- Segregated safeguarding accountsSince 20 February 2024, the firm has held an amount equal to clients' relevant money in pooled trust accounts at safeguarding institutions that are licensed banks in Singapore, according to its safeguarding notice.
- Payment schemes and card networks
- FAST (Singapore) Access not stated convera.com ↗
Banks and regulated firms the firm says hold its customers’ money, issue its cards, sponsor its accounts or settle its payments, as it discloses them in its terms and notices.
Products and markets
Researched 29 Sep 2026 · Sources
The firm converts currency and sends payments for business clients, and holds client funds in holding balances treated as e-money under the Payment Services Act. It also provides option contracts. Forward contracts are provided by its sister company Convera Singapore Financial Pte Ltd.
The firm serves business clients in Singapore under its MAS licence. According to the Convera group, it pays out in over 140 currencies to more than 200 countries and territories.
- Payment volume
- USD 190bnturnover
- Sells to
- Small businesses · Enterprises · Financial institutions · Other
- Serves customers in
- Singapore
Leadership
Researched 29 Sep 2026 · Sources
- Chief executive
- Patrick Gauthier Chief Executive Officer (Convera group)
- Chief financial officer
- Michael Bourque Chief Financial Officer (Convera group)
- Executive
- Brendan Clegg General Counsel and Chief Administration Officer (Convera group)
- Executive
- Meaghan Riley Chief Commercial Officer (Convera group)
Recent events
Researched 29 Sep 2026 · Sources
-
Other
Convera announced a partnership with Singapore HR platform JustLogin to process cross-border payroll payments in up to 16 currencies.
convera.com ↗ -
Leadership
The Convera group appointed Meaghan Riley, formerly of Google Cloud, as Chief Commercial Officer.
bastillepost.com ↗ -
Other
The firm began safeguarding clients' relevant money in trust accounts at licensed banks in Singapore from 20 February 2024.
convera.com ↗
Compliance-relevant events of the last three years, newest first: fines and enforcement, investigations, security incidents, licence changes, funding rounds, acquisitions and leadership changes. Each links to its source.
Identifiers
- BIC
- Holds no BIC in Swift’s directory
- How the LEI was matched
- Matched by Elucidate to GLEIF on name, country and address
- Elucidate firm ID
- 59ef10567445
Profile
- Type
- Payments & e-moneyPayment institutions, e-money and stored-value issuers, and account-information providers. Licensed under payment-services law (e.g. PSD2 in the EU and UK, the Payment Services Act in Singapore). Taken from the licences on the tracked registers.
- Regulation
- Prudential licenceAuthorised with capital, safeguarding and conduct requirements, e.g. an authorised payment or e-money institution in the EU or UK, a major payment institution in Singapore, or a MiCA crypto-asset service provider.
- Main licence class
- Payment Institution
- Activities
- Money remittance
- Payment services
- Card acquiring
- E-money / stored value
- Licensed in
- Singapore · East Asia & Pacific
- First registered
- Not published
Types come from Swift’s BIC classification, the licences on the 22 tracked registers, and the ECB and FSB bank lists. Most banks outside the euro area appear as financial institutions, because their supervisors’ registers are not tracked yet.
Ownership and group
GLEIF relationship records
GLEIF’s relationship records name no parent for this LEI, and no group page is published for it.
Addresses
- Address on the register
- CAPITAL TOWER #20-52 168 ROBINSON ROAD 068912, Singapore, 068912
- Country
- Singapore
ISO 20022 identification
As an agent in a Swift cross-border payment message (CBPR+)
This institution holds no BIC. A CBPR+ message identifies it by name and postal address, and may add its LEI or a clearing code.
- Identified by
- Name and postal address, with its LEI
- Postal address
- Hybrid: town, postcode and country in their own elements, the rest in two address lines
<FinInstnId>
<LEI>5493009NBZUWKXR6FE46</LEI>
<Nm>Convera Singapore Pte Ltd</Nm>
<PstlAdr>
<PstCd>068912</PstCd>
<TwnNm>Singapore</TwnNm>
<Ctry>SG</Ctry>
<AdrLine>CAPITAL TOWER #20-52 168 ROBINSON</AdrLine>
<AdrLine>ROAD 068912</AdrLine>
</PstlAdr>
</FinInstnId>- The address line repeats the town or postcode. Remove the repeat if your payment system rejects it.
CBPR+ identifies the instructing and instructed agents by BIC only. An institution without a BIC can be the debtor, creditor or an intermediary agent.
The values are as published by the register. Check them against your own records before use.
Sources & method
Register entries come from the public registers of financial regulators, standardised into one taxonomy. LEIs are matched through GLEIF, and a BIC is linked only through a shared LEI.
An institution missing from these registers is not necessarily unregulated.
Register entries are not matched against the OFAC or EU sanctions lists. Where the legal entity also holds a BIC, the matches for that BIC are on its page. Always screen against the official lists.
An institution is one entry in the directory: a BIC8 in Swift’s directory, or a firm on a tracked register that holds no BIC. Licences held by an institution with a BIC are shown on its page.
Read the methodology →Register for this page
- MAS Financial Institutions Directory - Major Payment Institution—Monetary Authority of Singapore (MAS) · source ↗ as at 25 September 2026
- Overview, authorisation, partners, products, leadership and events—researched per institution by an AI model with web search, from the firm's own website, terms and filings, regulators' registers and notices, company registers and news. Licences, partners, figures, people and events link to their source, and each card shows the research date. AI research can be wrong or out of date, so check key facts at the source.
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A licence records what an institution is authorised to do; it does not assess it. The Elucidate FinCrime Index (EFI) is an independent score of the financial crime risk of banks and payment institutions.
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