United Kingdom · Payments & e-money
Paysafe Financial Services Limited
Trading asNETELLER Digital Wallet · NET+ Prepaid Card (brand name)
Paysafe Financial Services Limited is a private limited company incorporated in England and Wales and based in London. The FCA authorises the firm as an electronic money institution under the Electronic Money Regulations 2011, with reference number 900015. It belongs to the Paysafe group, which is headed by the NYSE-listed Paysafe Limited, and it is held through Paysafe Group Holdings III Limited. The firm operates the Neteller digital wallet and issues the Net+ Prepaid Mastercard. According to its 2025 accounts, it also runs merchant acquiring and prepaid card issuing for partner programmes.
Licences and registrations
Held by Paysafe Financial Services Limited (LEI 549300FGF3OQGKFKC452). 3 entries on 2 of the 22 tracked registers, retrieved 25 September 2026.
| Register | Licence | Number | Jurisdiction | Status | Registered | Ends | Activities | Register entry |
|---|---|---|---|---|---|---|---|---|
| FCA Financial Services Register - E-Money InstitutionsFCA | Authorised E-Money InstitutionE-Money / Stored Value Institution | 900015 | United Kingdom | Active | 2018-03-16 | — |
|
Search the register ↗ |
| Money Services Business RegistryFINTRAC | Foreign MSB (FMSB)Money Transmitter / Remittance | M20386935 | Canada | Active | 2020-06-01 | Renews 2027-02-24 |
|
Search the register ↗ |
| Money Services Business RegistryFINTRAC | MSBMoney Transmitter / Remittance | M14965190 | Canada | Ceased | 2014-05-14 | Ended 2017-12-15 |
|
Search the register ↗ |
Trading names on the register: NETELLER Digital Wallet (FCA-EMI), NET+ Prepaid Card (brand name) (FCA-EMI), NETELLER (FINTRAC-MSB)
- Each licence applies in the country of the regulator that granted it.
- Registers are tracked in 37 countries. Licences granted elsewhere are not recorded here.
Swift network
Swift’s ISO 9362 BIC directory
Holds no BIC in Swift’s directory.
Its LEI is not mapped to a BIC in the Swift and GLEIF BIC-to-LEI relationship file.
Overview
Researched 29 Sep 2026 · Sources
Customers
Not published
Ownership
Group subsidiary
Paysafe Group Holdings III Limited
Firm type
E-money and accounts
Trades as Neteller
- Ownership
- Paysafe Group Holdings III Limited holds 75% or more of the shares and voting rights, and Paysafe Limited, listed on the NYSE, is the ultimate parent.
- Direct parent
- Paysafe Group Holdings III Limited, United Kingdom
- Ultimate owner
- Paysafe Limited, Bermuda
- Head office
- 2 Gresham Street, 1st Floor, EC2V 7AD London, United Kingdom
- Company register
- Companies House 04478861
- Incorporated
- 5 Jul 2002
- Former names
- Optimal Payments Limited · NETELLER (UK) LTD
Online
- Websites & references
- neteller.com ↗
paysafe.com ↗ group website carrying the firm's regulatory disclosures - Official social accounts
- X ↗ · Facebook ↗ · Instagram ↗ · YouTube ↗
- App
- app.adjust.com ↗
Sources · 13 pages consulted
- register.fca.org.uk/s/firm?id=001b000000m4IWvAAM
- find-and-update.company-information.service.gov.uk/company/04478861
- find-and-update.company-information.service.gov.uk/company/04478861/officers
- find-and-update.company-information.service.gov.uk/company/04478861/persons-with-significant-control
- find-and-update.company-information.service.gov.uk/company/04478861/filing-history
- find-and-update.company-information.service.gov.uk/company/04478861/filing-history/MzUzODMyMjc1NmFkaXF6a2N4/document?format=pdf&download=0
- neteller.com/en/
- neteller.com/en/policies-terms/terms-of-use/
- neteller.com/en/policies-terms/cryptocurrency-terms-of-use/
- neteller.com/en/support/question/145/
- neteller.com/en/support/question/106/
- paysafe.com/us-en/paysafe-footer/regulatory-disclosures/
- fca.org.uk/news/warnings/paysafe-finance-clone-fca-firms
Authorisation
Researched 29 Sep 2026 · Sources
- Operates under
- Its own licences
The FCA authorises the firm as an electronic money institution under the Electronic Money Regulations 2011. The FCA has also registered it under the Money Laundering Regulations 2017 for specified cryptoasset activities since 12 November 2021. FINTRAC registers it as a foreign money services business, and Revenu Québec registers it as a money services business.
| Authority | Licence or registration | Number | Held | Status | Source |
|---|---|---|---|---|---|
| Financial Conduct Authority (FCA) United Kingdom | Authorised Electronic Money Institution | 900015 | In its own name | Active | register.fca.org.uk ↗ |
| Financial Conduct Authority (FCA) United Kingdom | Cryptoasset business registration under the Money Laundering Regulations 2017 | — | In its own name | Active | neteller.com ↗ |
| Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) Canada | Foreign Money Services Business | M20386935 | In its own name | Active | neteller.com ↗ |
| Revenu Québec Canada | Money Services Business | 11915 | In its own name | Active | neteller.com ↗ |
| Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) Canada | Money Services Business (ceased) | M14965190 | In its own name | Withdrawn or expired | — |
Licences and registrations the research found, at home and abroad, as the firm and its regulators publish them. The Licences and registrations card shows the entries on the registers the directory tracks.
Partners and safeguarding
Researched 29 Sep 2026 · Sources
- Safeguarding
- Segregated safeguarding accountsThe firm states that it holds customers' funds in segregated bank accounts, kept apart from its operating funds. Its 2025 accounts add standby letters of credit from Royal Bank of Canada and Bank of Montreal, totalling USD 11.45 million.
- Crypto-asset custody
- Held by a third-party custodianNeteller customers can buy and sell interests in supported crypto-assets and withdraw crypto-assets to their own wallets. According to the firm, partner exchanges hold the assets in pooled omnibus accounts, and the FCA does not regulate these services.
- Safeguarding bank
- Royal Bank of Canada Canada
- Safeguarding bank
- Bank of Montreal Canada
- Payment schemes and card networks
- Mastercard Direct neteller.com ↗
Banks and regulated firms the firm says hold its customers’ money, issue its cards, sponsor its accounts or settle its payments, as it discloses them in its terms and notices.
Products and markets
Researched 29 Sep 2026 · Sources
The firm provides the Neteller e-money wallet with the Net+ Prepaid Mastercard and international money transfers. It also offers crypto-asset buying and selling through partner exchanges. Its 2025 accounts also report merchant acquiring and prepaid card programmes for external partners.
It serves customers in the UK and in many other countries from its UK base. It holds registrations in Canada, and Neteller says it does not operate in the USA.
- Revenue
- USD 71.4m
- Sells to
- Consumers · Enterprises · Other
- Serves customers in 2 countries
- United Kingdom · Canada
Leadership
Researched 29 Sep 2026 · Sources
- Executive
- Rahad Hassan Director
- Executive
- Elliott Mark Wiseman Director
- Executive
- Alan Osborne Director
- Executive
- Mark Aidan Jeffrey Director
- Executive
- Christopher Daniels Director
- Executive
- Thomas Neale John Fleming Director
Recent events
Researched 29 Sep 2026 · Sources
-
Leadership
The firm appointed Thomas Neale John Fleming as a director on 14 May 2026.
find-and-update.company-information.service.gov.uk ↗ -
Leadership
The firm appointed Dr Thayalini Arinaminpathy as a director on 1 April 2026.
find-and-update.company-information.service.gov.uk ↗ -
Leadership
Giacomo Dummond Austin stepped down as a director on 13 October 2025.
find-and-update.company-information.service.gov.uk ↗ -
Leadership
The firm appointed Rahad Hassan as a director on 28 July 2025, when David Fura stepped down.
find-and-update.company-information.service.gov.uk ↗ -
Leadership
The firm appointed Oliver Walter Laird as a director on 3 February 2025.
find-and-update.company-information.service.gov.uk ↗ -
Leadership
The firm appointed Chi Eun Lee as a director on 10 January 2025.
find-and-update.company-information.service.gov.uk ↗ -
Other
Paysafe Group Holdings III Limited replaced Paysafe Group Limited as the firm's controlling shareholder on 31 December 2023.
find-and-update.company-information.service.gov.uk ↗
Compliance-relevant events of the last three years, newest first: fines and enforcement, investigations, security incidents, licence changes, funding rounds, acquisitions and leadership changes. Each links to its source.
Regulator warnings
Researched 29 Sep 2026 · Sources
-
Impersonation Financial Conduct Authority (FCA), United Kingdom
The FCA warned that fraudsters trading as Paysafe Finance were impersonating the firm and another authorised firm, and stated that the genuine firm has no connection with them.
fca.org.uk ↗
Entries on regulators’ consumer-warning lists that name the firm or its brand. An impersonation warning is about fraudsters posing as the firm, not about the firm itself.
Identifiers
- Licence no. · FCA-EMI
- 900015
- Licence no. · FINTRAC-MSB
- M20386935
- Licence no. · FINTRAC-MSB
- M14965190
- BIC
- Holds no BIC in Swift’s directory
- How the LEI was matched
- Matched by Elucidate on the UK company number the register gives
- Elucidate firm ID
- 6ab470b454a2
- Merged register entry
- 3f33a30b6b30 · FINTRAC-MSB
Profile
- Type
- Payments & e-money · Money service businessPayment institutions, e-money and stored-value issuers, and account-information providers. Licensed under payment-services law (e.g. PSD2 in the EU and UK, the Payment Services Act in Singapore). Taken from the licences on the tracked registers.
- Regulation
- Prudential licenceAuthorised with capital, safeguarding and conduct requirements, e.g. an authorised payment or e-money institution in the EU or UK, a major payment institution in Singapore, or a MiCA crypto-asset service provider.
- Main licence class
- E-Money / Stored Value Institution
- Activities
- Payment services
- E-money / stored value
- Licensed in
- United Kingdom · Europe & Central Asia
- First registered
- 2018-03-16
Types come from Swift’s BIC classification, the licences on the 22 tracked registers, and the ECB and FSB bank lists. Most banks outside the euro area appear as financial institutions, because their supervisors’ registers are not tracked yet.
Ownership and group
GLEIF relationship records
- Direct parent
- Paysafe Limited · Bermuda2138003K6PVDCI5TBN11 ↗
The Paysafe Limited group has 8 institutions in the directory, in 3 countries: 3 hold a BIC and 5 do not.
Including Paysafe Payment Solutions Limited., Skrill Limited, Skrill Limited, Paysafe Financial Services Limited, Paysafe Financial Services Limited.
See the Paysafe Limited group →Group membership follows the accounting-consolidation relationships reported to GLEIF. It does not show ownership shares or control.
Addresses
- Address on the register
- 2 Gresham Street, 1st Floor, London, EC2V 7AD
- Country
- United Kingdom
ISO 20022 identification
As an agent in a Swift cross-border payment message (CBPR+)
This institution holds no BIC. A CBPR+ message identifies it by name and postal address, and may add its LEI or a clearing code.
- Identified by
- Name and postal address, with its LEI
- Postal address
- Hybrid: town, postcode and country in their own elements, the rest in one address line
<FinInstnId>
<LEI>549300FGF3OQGKFKC452</LEI>
<Nm>Paysafe Financial Services Limited</Nm>
<PstlAdr>
<PstCd>EC2V 7AD</PstCd>
<TwnNm>London</TwnNm>
<Ctry>GB</Ctry>
<AdrLine>2 Gresham Street, 1st Floor</AdrLine>
</PstlAdr>
</FinInstnId>CBPR+ identifies the instructing and instructed agents by BIC only. An institution without a BIC can be the debtor, creditor or an intermediary agent.
The values are as published by the register. Check them against your own records before use.
Sources & method
Register entries come from the public registers of financial regulators, standardised into one taxonomy. LEIs are matched through GLEIF, and a BIC is linked only through a shared LEI.
An institution missing from these registers is not necessarily unregulated.
Register entries are not matched against the OFAC or EU sanctions lists. Where the legal entity also holds a BIC, the matches for that BIC are on its page. Always screen against the official lists.
An institution is one entry in the directory: a BIC8 in Swift’s directory, or a firm on a tracked register that holds no BIC. Licences held by an institution with a BIC are shown on its page.
Read the methodology →Registers for this page
- FCA Financial Services Register - E-Money Institutions—Financial Conduct Authority (FCA) · source ↗ as at 25 September 2026
- Money Services Business Registry—Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) · source ↗ as at 25 September 2026
- Ownership and group—GLEIF Level 2 relationship records (accounting consolidation), matched by LEI.
- Overview, authorisation, partners, products, leadership and events—researched per institution by an AI model with web search, from the firm's own website, terms and filings, regulators' registers and notices, company registers and news. Licences, partners, figures, people and events link to their source, and each card shows the research date. AI research can be wrong or out of date, so check key facts at the source.
Assess the financial crime risk behind a licence
A licence records what an institution is authorised to do; it does not assess it. The Elucidate FinCrime Index (EFI) is an independent score of the financial crime risk of banks and payment institutions.
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