United Kingdom · Payments & e-money
True Potential Investments LLP
True Potential Investments LLP is a limited liability partnership registered in England and Wales, with its head office in Newcastle upon Tyne. The Financial Conduct Authority (FCA) authorises it as an investment firm under firm reference number (FRN) 527444. The FCA also registers it as an account information service provider. True Potential LLP is its designated member and controlling member. It belongs to True Potential Group Limited, and Cinven completed the purchase of a majority stake in the group in February 2022. The firm describes itself as a platform operator, investment manager, custodian, pension operator and administrator. It serves UK retail clients through ISAs, general investment accounts, pensions and managed portfolios.
Licences and registrations
Held by True Potential Investments LLP (LEI 2138001SIIX6F55L4L72). 1 entry on 1 of the 22 tracked registers, retrieved 25 September 2026.
| Register | Licence | Number | Jurisdiction | Status | Registered | Ends | Activities | Register entry |
|---|---|---|---|---|---|---|---|---|
| FCA Financial Services Register - Payment Institutions & RAISPsFCALinked by LEI. Matched by Elucidate on the UK company number the register gives. | Registered Account Information Service ProviderAccount Information Service Provider | 527444 | United Kingdom | Active | 2019-08-20 | — |
|
Search the register ↗ |
Trading names on the register: True Potential Investor (FCA-PSD), True Potential (FCA-PSD)
- Licences belong to the legal entity, not to a BIC.
- Each licence applies in the country of the regulator that granted it.
- Registers are tracked in 37 countries. Licences granted elsewhere are not recorded here.
- The register entries and their trading names were not matched against sanctions lists. The sanctions facts on this page cover the BIC and its LEI only.
Swift network
Swift’s ISO 9362 BIC directory
- BIC
- TPILGB2AXXX head office
- Connection to Swift
- Connected to SwiftThis BIC is registered as a live address on the Swift network. The institution sends and receives Swift messages under TPILGB2A directly.
- Swift GPI
- Not on the member list
- Payment schemes and systems
- No entry in the EPC registers, the ECB T2 and TIPS lists or the SIX Bank Master cites this BIC
- Branch codes
- None: head-office BIC only
- Other BIC with this LEI
- TPILGB21
- BIC first registered
- 2024-08-24
- Last updated
- 2024-10-26
Overview
Researched 29 Sep 2026 · Sources
Employees
Not published
Ownership
Group subsidiary
True Potential LLP
Firm type
Investment or brokerage
Trades as True Potential
- Ownership
- True Potential LLP (OC380771) is a designated member with the right to 75% or more of surplus assets, and Jeffrey Casson holds between 25% and 50% of voting rights. The entity belongs to True Potential Group Limited, in which Cinven holds a majority stake.
- Direct parent
- True Potential LLP, United Kingdom
- Ultimate owner
- True Potential Group Limited, United Kingdom
- Major shareholder
- Jeffrey Derek Casson
- Head office
- Newburn House, Gateway West, Newburn Riverside, NE15 8NX Newcastle upon Tyne, United Kingdom
- Company register
- Companies House OC356027
- Incorporated
- 29 Jun 2010
- Founders
- David Harrison · Daniel Harrison · Neil Johnson · Mark Henderson · Earl Glasgow
- Former name
- TRUE POTENTIAL PLATFORM AND INVESTMENT STRATEGIES LLP
Online
- Websites & references
- truepotential.co.uk ↗
- Official social accounts
- LinkedIn ↗ · X ↗ · Facebook ↗ · Instagram ↗ · YouTube ↗ · Spotify ↗ · Apple Podcasts ↗
Sources · 15 pages consulted
- register.fca.org.uk/s/firm?id=001b000000Mg9yJAAR
- find-and-update.company-information.service.gov.uk/company/OC356027
- find-and-update.company-information.service.gov.uk/company/OC356027/officers
- find-and-update.company-information.service.gov.uk/company/OC356027/persons-with-significant-control
- truepotential.co.uk/
- truepotential.co.uk/investments/
- truepotential.co.uk/about/
- truepotential.co.uk/cash-savings/
- truepotential.co.uk/wp-content/uploads/2025/01/Dealing-and-Custody-Service-Agreement-January-2025.pdf
- cinven.com/news-insights/cinven-to-make-majority-investment-in-true-potential/
- moneymarketing.co.uk/news/true-potential-completes-sale-of-stake-to-private-equity-firm-cinven/
- citywire.com/new-model-adviser/news/true-potential-hit-with-fca-166-review-and-sets-aside-100m-redress
- citywire.com/new-model-adviser/news/true-potential-refinances-750m-of-high-yield-bonds/a2469749
- northernfinancialreview.com/2024/10/11/true-potential-31bn-newcastle-wealth-firm-hires-ceo/
- about.amundi.com/article/true-potential-makes-significant-enhancement-fund-range-appointment-amundi
Authorisation
Researched 29 Sep 2026 · Sources
- Operates under
- Its own licences
The FCA authorises the firm as an investment firm (FRN 527444, authorised since 5 January 2011) and registers it as an account information service provider. The brand's Cash Savings service is provided by Bondsmith Savings Ltd, and True Potential distributes it.
| Authority | Licence or registration | Number | Held | Status | Source |
|---|---|---|---|---|---|
| Financial Conduct Authority United Kingdom | Authorised firm (investment management, platform and custody permissions) | 527444 | In its own name | Active | register.fca.org.uk ↗ |
| Financial Conduct Authority United Kingdom | Registered Account Information Service Provider | 527444 | In its own name | Active | register.fca.org.uk ↗ |
Licences and registrations the research found, at home and abroad, as the firm and its regulators publish them. The Licences and registrations card shows the entries on the registers the directory tracks.
Partners and safeguarding
Researched 29 Sep 2026 · Sources
- Safeguarding
- Segregated safeguarding accountsThe firm states that it holds client money in client bank accounts with one or more deposit takers under the FCA client money rules, and client assets in omnibus custody accounts.
Banks and regulated firms the firm says hold its customers’ money, issue its cards, sponsor its accounts or settle its payments, as it discloses them in its terms and notices.
Products and markets
Researched 29 Sep 2026 · Sources
The firm operates the True Potential investment platform, offering ISAs, Junior ISAs, general investment accounts, personal and workplace pensions and the discretionary True Potential Portfolios, and it acts as custodian of client assets.
It serves UK-resident retail clients, mainly through the group's restricted financial advisers and its own website and app.
- Sells to
- Consumers
- Serves customers in
- United Kingdom
- Latest funding round
- Majority investment (private equity buyout) Feb 2022Led by Cinven
Leadership
Researched 29 Sep 2026 · Sources
- Chief executive
-
Jeff Casson
Chief Executive Officer, True Potential Investments; LLP designated member
- Executive
-
Gerry Mallon
Chief Executive Officer, True Potential Group
- Chair
-
Andrew Sibbald
Chairman, True Potential Group
- Chief financial officer
-
Ben Thorpe
Chief Financial Officer, True Potential Group
- Executive
-
Iain Wallace
Chief Risk Officer, True Potential Group
Recent events 1 enforcement or investigation item
Researched 29 Sep 2026 · Sources
-
Other
Companies House recorded Jeffrey Casson as a person with significant control, holding between 25% and 50% of voting rights.
find-and-update.company-information.service.gov.uk ↗ -
Other
True Potential Investments appointed Amundi as its sole asset allocation partner for the Growth-Aligned fund range.
about.amundi.com ↗ -
Leadership
Peter Coward, Michael Duffy and George Peebles resigned as designated members of the firm on 1 August 2025.
find-and-update.company-information.service.gov.uk ↗ -
Other
The True Potential group refinanced GBP 750 million of high-yield bonds, according to Citywire.
citywire.com ↗ -
Investigation
The True Potential group told bondholders that the FCA had ordered a skilled person review of its non-advised direct offers and set aside GBP 100 million for redress.
citywire.com ↗ -
Leadership
Co-founder Mark Henderson resigned as a designated member of the firm on 31 December 2024.
find-and-update.company-information.service.gov.uk ↗ -
Leadership
The group named Gerry Mallon as its next CEO to succeed Daniel Harrison, with Jeff Casson as interim CEO.
northernfinancialreview.com ↗
Compliance-relevant events of the last three years, newest first: fines and enforcement, investigations, security incidents, licence changes, funding rounds, acquisitions and leadership changes. Each links to its source.
Identifiers
Head-office record
- BIC
- TPILGB2AXXX
- How the BIC breaks down
- TPILBank
- GBCountry · United Kingdom
- 2ALocation
- XXXBranch · head office
- Branch description
- Not recorded in the directory
- LEI
- 2138001SIIX6F55L4L72
- LEI record
- View on GLEIF ↗
- Licence no. · FCA-PSD
- 527444
- How the LEI was matched
- BIC: Mapped to this BIC in the Swift and GLEIF BIC-to-LEI relationship file.Register entry: Matched by Elucidate on the UK company number the register gives.
- Register-entry ID
- be8517327022
Profile
- Type
- Payments & e-moneyPayment institutions, e-money and stored-value issuers, and account-information providers. Licensed under payment-services law (e.g. PSD2 in the EU and UK, the Payment Services Act in Singapore). Taken from the licences on the tracked registers.
- Regulation
- Small-firm registrationRegistered under a lighter regime for small or exempt firms, e.g. a small payment institution or an account-information service provider.
- Register licences
- 1 entry on 1 register
- Activities
- Account information
- Licensed in
- United Kingdom
- Website (register)
- www.truepotential.co.uk ↗
- Country · region
- United Kingdom · Europe & Central Asia
- Trading venues (MIC)
- No MIC registered under this LEI list of 2026-09-17
- OFAC sanctions
- No listing cites this BIC
- EU sanctions
- No listing matched this BIC or its LEI
- Country sanctions
- No country programme
Types come from Swift’s BIC classification, the licences on the 22 tracked registers, and the ECB and FSB bank lists. Most banks outside the euro area appear as financial institutions, because their supervisors’ registers are not tracked yet.
Ownership and group
GLEIF relationship records
GLEIF’s relationship records name no parent for this LEI, and no group page is published for it.
Addresses
- Registered address
- NEWBURN HOUSE NEWBURN RIVERSIDE GATEWAY WEST NEWCASTLE UPON TYNE NE15 8NX UNITED KINGDOM
- Operational address
- NEWBURN HOUSE NEWBURN RIVERSIDE GATEWAY WEST NEWCASTLE UPON TYNE NEWCASTLE UPON TYNE NE15 8NX UNITED KINGDOM
ISO 20022 identification
As an agent in a Swift cross-border payment message (CBPR+)
A CBPR+ message identifies this institution by its BIC, and may add its LEI or a clearing code. CBPR+ does not allow a name and postal address next to a BIC.
- Identified by
- BIC, with its LEI
- Roles in CBPR+
- Any agent, including the instructing and instructed agents
CBPR+
For cross-border payments on Swift: the BIC, with the LEI and clearing code where known
<FinInstnId>
<BICFI>TPILGB2AXXX</BICFI>
<LEI>2138001SIIX6F55L4L72</LEI>
</FinInstnId>Full record
Every ISO 20022 element the directory holds. Base ISO 20022 allows them together. CBPR+ does not allow a name and address next to a BIC
<FinInstnId>
<BICFI>TPILGB2AXXX</BICFI>
<LEI>2138001SIIX6F55L4L72</LEI>
<Nm>TRUE POTENTIAL INVESTMENTS LLP</Nm>
<PstlAdr>
<TwnNm>NEWCASTLE UPON TYNE</TwnNm>
<Ctry>GB</Ctry>
<AdrLine>NEWBURN HOUSE NEWBURN RIVERSIDE GATEWAY WEST NEWCASTLE UPON TYNE NE15</AdrLine>
<AdrLine>8NX</AdrLine>
</PstlAdr>
</FinInstnId>The BIC, name and address are as published in Swift’s BIC directory. The LEI comes from the Swift and GLEIF BIC-to-LEI file. Check them against your own records before use.
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Sources & method
Every value comes from a public source, such as Swift’s ISO 9362 BIC directory, GLEIF or the OFAC and EU sanctions lists. Most sources are matched on a BIC or an LEI, not on a name.
Swift GPI membership is matched on names and is indicative. A missing sanctions match does not mean that no listing applies. Always screen against the official lists.
Register entries are not screened against sanctions lists. The sanctions facts on this page cover the BIC and its LEI only.
An institution is one entry in the directory: a BIC8 in Swift’s directory, or a firm on a tracked register that holds no BIC. Licences held by an institution with a BIC are shown on its page.
Read the methodology →Credits for this page
- FCA Financial Services Register - Payment Institutions & RAISPs—Financial Conduct Authority (FCA) · register ↗ as at 25 September 2026
- Overview, authorisation, partners, products, leadership and events—researched per institution by an AI model with web search, from the firm's own website, terms and filings, regulators' registers and notices, company registers and news. Licences, partners, figures, people and events link to their source, and each card shows the research date. AI research can be wrong or out of date, so check key facts at the source.
- Images—logos and photos from Wikimedia Commons (credited with their author and licence) or from the institution's own website, where Wikimedia has none. Elucidate keeps a copy of each; the links lead to the source and the original image. Logo: truepotential.co.uk (official website); Jeff Casson: truepotential.co.uk (official website) · original; Gerry Mallon: truepotential.co.uk (official website) · original; Andrew Sibbald: truepotential.co.uk (official website) · original; Ben Thorpe: truepotential.co.uk (official website) · original; Iain Wallace: truepotential.co.uk (official website) · original.
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