France · Payments & e-money

Helloasso Sas

HelloAsso is a simplified joint-stock company (SAS) based in Bègles, France. The ACPR authorised it as a payment institution on 8 June 2023 under number 17678Q. Its GLEIF record names Caisse Fédérale du Crédit Mutuel de Maine Anjou et Basse Normandie as its direct parent. It offers free online payment tools for donations, memberships, ticketing and crowdfunding to French associations and other non-profit organisations, funded by voluntary contributions from payers.

BICHLSAFR22XXX LEI969500MZSCJ0N42K6V89 Licence no.510918683 Reverse billingThe institution is connected to Swift. Messages sent to it are billed to the institution, not to the sender. The “2” in the eighth character of HLSAFR22 marks reverse billing. Head-office BIC only Group: Confederation Nationale Credit Mutuel Claim this profile

Licences and registrations

Held by Helloasso (LEI 969500MZSCJ0N42K6V89). 1 entry on 1 of the 22 tracked registers, retrieved 25 September 2026.

RegisterLicenceNumberJurisdictionStatusRegisteredEndsActivitiesRegister entry
EBA PSD2 RegisterPrudential Supervisory and Resolution AuthorityLinked by LEI. Matched by Elucidate to GLEIF on name, country and address. Payment institutionPayment Institution 510918683 France Active 2023-06-08 —
  • Payment services
  • Card acquiring
Search the register ↗
  • Licences belong to the legal entity, not to a BIC.
  • Each licence applies in the country of the regulator that granted it.
  • Registers are tracked in 37 countries. Licences granted elsewhere are not recorded here.
  • The register entries and their trading names were not matched against sanctions lists. The sanctions facts on this page cover the BIC and its LEI only.

Swift network

Swift’s ISO 9362 BIC directory

BIC
HLSAFR22XXX head office
Connection to Swift
Reverse billingThe institution is connected to Swift. Messages sent to it are billed to the institution, not to the sender. The “2” in the eighth character of HLSAFR22 marks reverse billing.
Swift GPI
Not on the member list
Payment schemes and systems
No entry in the EPC registers, the ECB T2 and TIPS lists or the SIX Bank Master cites this BIC
Branch codes
None: head-office BIC only
BIC first registered
2023-09-02
Last updated
2023-09-02

Overview

Researched 29 Sep 2026 · Sources

Customers

450,000

customers · This entity · 29 Sep 2026 · company statement ↗

Employees

Not published

Ownership

Group subsidiary

Caisse Fédérale du Crédit Mutuel de Maine Anjou et Basse Normandie

Firm type

Merchant acquiring and processing

Trades as HelloAsso

Ownership
GLEIF reports Caisse Fédérale du Crédit Mutuel de Maine Anjou et Basse Normandie as the direct accounting parent and Confédération Nationale du Crédit Mutuel as the ultimate parent.
Ultimate owner
Confédération Nationale du Crédit Mutuel, France
Head office
Cité Numérique, 2 rue Marc Sangnier, 33130 Bègles, France
Company register
RCS Bordeaux 510 918 683
Incorporated
2 Feb 2009
Founders
Ismaël Le Mouël · Léa Thomassin

Online

Websites & references
helloasso.com ↗
info.helloasso.com ↗ information site for associations, with legal pages
centredaide.helloasso.com ↗ help centre
status.helloasso.com ↗ status page
Wikipedia ↗
Official social accounts
LinkedIn ↗ · X ↗ · Facebook ↗ · Instagram ↗
Sources · 12 pages consulted
  1. info.helloasso.com/mentions-legales
  2. info.helloasso.com/cgu-associations
  3. info.helloasso.com/cgu-utilisateurs
  4. info.helloasso.com/a-propos
  5. helloasso.com/blog/helloasso-nouvelle-gouvernance/
  6. helloasso.com/blog/helloasso-evolue-et-devient-officiellement-le-premier-etablissement-de-paiement-des-
  7. annuaire-entreprises.data.gouv.fr/entreprise/helloasso-510918683
  8. lejournaldesentreprises.com/article/ismael-le-mouel-redevient-president-dhelloasso-2128660
  9. lejournaldesentreprises.com/breve/helloasso-leve-15-millions-deuros-2049612
  10. usinenouvelle.com/nouvelle-aquitaine/gironde/communique-gironde-fusion-strategique-entre-helloasso-et-teamp
  11. echos-judiciaires.com/actualites/begles-helloasso-fusionne-avec-teampulse/
  12. fr.wikipedia.org/wiki/HelloAsso

Authorisation

Researched 29 Sep 2026 · Sources

Operates under
Several models
Licensed firm it operates under
Lemonway, France HelloAsso acts as payment service agent for opening payment accounts with Lemonway, as an alternative to opening them itself

The ACPR authorises the firm as a payment institution, and the EBA register lists card acquiring among its activities. Its association terms say payment accounts are opened either by HelloAsso itself or through HelloAsso acting as agent of Lemonway or Stripe.

AuthorityLicence or registrationNumberHeldStatusSource
Autorité de contrôle prudentiel et de résolution (ACPR) France Établissement de paiement (payment institution) 17678Q In its own name Active info.helloasso.com ↗
ORIAS (Registre unique des intermédiaires en assurance, banque et finance) France Intermédiaire en financement participatif (crowdfunding intermediary) 17002233 In its own name Active info.helloasso.com ↗

Licences and registrations the research found, at home and abroad, as the firm and its regulators publish them. The Licences and registrations card shows the entries on the registers the directory tracks.

Partners and safeguarding

Researched 29 Sep 2026 · Sources

Safeguarding
Not disclosedThe firm's published terms do not name the credit institution holding its safeguarded customer funds.
Acquirer / processor
Lemonway France info.helloasso.com ↗
Acquirer / processor
Stripe info.helloasso.com ↗

Banks and regulated firms the firm says hold its customers’ money, issue its cards, sponsor its accounts or settle its payments, as it discloses them in its terms and notices.

Products and markets

Researched 29 Sep 2026 · Sources

  • Payment gateway
  • Merchant acquiring

It provides free online forms, widgets, an API and a mobile app for associations to collect donations, membership fees, ticket sales, shop sales and crowdfunding, and relies on voluntary contributions from payers for its revenue.

Its association terms cover organisations based in metropolitan France and the French overseas departments and territories.

Revenue
EUR 19.8mThis entity · 31 Dec 2024 · source ↗
Sells to
Other · Consumers
Serves customers in
France
Latest funding round
EUR 15m Nov 2022Led by Crédit Mutuel Maine-Anjou, Basse-Normandielejournaldesentreprises.com ↗

Leadership

Researched 29 Sep 2026 · Sources

Chief executive
Bérengère Alart Directrice Générale (managing director and legal representative) Confirmed 29 Sep 2026 · info.helloasso.com ↗
Chair
Ismaël Le Mouël Président (through Alliance pour l'Innovation Associative et Citoyenne SAS) Confirmed 20 Oct 2025 · helloasso.com ↗
Executive
Jean-Christophe Boyer Vice-Président Confirmed 20 Oct 2025 · helloasso.com ↗

Recent events

Researched 29 Sep 2026 · Sources

  1. Merger / acquisition

    HelloAsso announced a merger with TeamPulse, a Loire-based publisher of mobile apps for amateur sports clubs.

    usinenouvelle.com ↗
  2. Leadership

    HelloAsso named co-founder Ismaël Le Mouël president, Bérengère Alart managing director and Jean-Christophe Boyer vice-president.

    helloasso.com ↗
  3. Licence

    HelloAsso announced that the ACPR had authorised it as a payment institution, with authorisation dated 8 June 2023.

    helloasso.com ↗

Compliance-relevant events of the last three years, newest first: fines and enforcement, investigations, security incidents, licence changes, funding rounds, acquisitions and leadership changes. Each links to its source.

Identifiers

Head-office record

BIC
HLSAFR22XXX
How the BIC breaks down
  1. HLSABank
  2. FRCountry · France
  3. 22Location · reverse billing
  4. XXXBranch · head office
Branch description
Not recorded in the directory
LEI
969500MZSCJ0N42K6V89
LEI record
View on GLEIF ↗
Licence no. · EBA-PSD2
510918683
How the LEI was matched
BIC: Mapped to this BIC in the Swift and GLEIF BIC-to-LEI relationship file.Register entry: Matched by Elucidate to GLEIF on name, country and address.
Register-entry ID
d60f3c978329
National bank code
Code interbancaire (CIB) 17678

Profile

Type
Payments & e-moneyPayment institutions, e-money and stored-value issuers, and account-information providers. Licensed under payment-services law (e.g. PSD2 in the EU and UK, the Payment Services Act in Singapore). Taken from the licences on the tracked registers.
Regulation
Prudential licenceAuthorised with capital, safeguarding and conduct requirements, e.g. an authorised payment or e-money institution in the EU or UK, a major payment institution in Singapore, or a MiCA crypto-asset service provider.
Register licences
1 entry on 1 register
Activities
  • Payment services
  • Card acquiring
Licensed in
France
Country · region
France · Europe & Central Asia
Banking supervision
Not on the ECB's list of supervised entities as of 2026-07-01
Trading venues (MIC)
No MIC registered under this LEI list of 2026-09-17
OFAC sanctions
No listing cites this BIC
EU sanctions
No listing matched this BIC or its LEI
Country sanctions
No country programme

Types come from Swift’s BIC classification, the licences on the 22 tracked registers, and the ECB and FSB bank lists. Most banks outside the euro area appear as financial institutions, because their supervisors’ registers are not tracked yet.

Ownership and group

GLEIF relationship records

Direct parent
Caisse Federale du Credit Mutuel de Maine Anjou et Basse Normandie · France23B6332KMR0JIZLJG565 ↗
Ultimate parent
Confederation Nationale Credit Mutuel · France9695000CG7B84NLR5984 ↗

The Confederation Nationale Credit Mutuel group has 41 institutions in the directory, in 13 countries: 38 hold a BIC and 3 do not.

Including Credit Mutuel Arkea, Banque Federative du Credit Mutuel, Banque Federative du Credit Mutuel, Credit Industriel et Commercial, Credit Industriel et Commercial, New York Branch.

See the Confederation Nationale Credit Mutuel group →

Group membership follows the accounting-consolidation relationships reported to GLEIF. It does not show ownership shares or control.

Addresses

Registered address
CITE NUMERIQUE 2 RUE MARC SANGNIER BEGLES 33130 FRANCE
Operational address
CITE NUMERIQUE 2 RUE MARC SANGNIER BEGLES 33130 BEGLES FRANCE

ISO 20022 identification

As an agent in a Swift cross-border payment message (CBPR+)

A CBPR+ message identifies this institution by its BIC, and may add its LEI or a clearing code. CBPR+ does not allow a name and postal address next to a BIC.

Identified by
BIC, with its LEI
Roles in CBPR+
Any agent, including the instructing and instructed agents

CBPR+

For cross-border payments on Swift: the BIC, with the LEI and clearing code where known

<FinInstnId>
  <BICFI>HLSAFR22XXX</BICFI>
  <LEI>969500MZSCJ0N42K6V89</LEI>
</FinInstnId>

Full record

Every ISO 20022 element the directory holds. Base ISO 20022 allows them together. CBPR+ does not allow a name and address next to a BIC

<FinInstnId>
  <BICFI>HLSAFR22XXX</BICFI>
  <LEI>969500MZSCJ0N42K6V89</LEI>
  <Nm>HELLOASSO SAS</Nm>
  <PstlAdr>
    <TwnNm>BEGLES</TwnNm>
    <Ctry>FR</Ctry>
    <AdrLine>CITE NUMERIQUE 2 RUE MARC SANGNIER BEGLES 33130</AdrLine>
  </PstlAdr>
</FinInstnId>

The BIC, name and address are as published in Swift’s BIC directory. The LEI comes from the Swift and GLEIF BIC-to-LEI file. Check them against your own records before use.

National bank codes

Code interbancaire (CIB) · France

1 code

CodeRoutes to BICName in the national fileCity
17678 HLSAFR22XXX HELLOASSO BEGLES

Each code shows the name in the national file. Smaller banks often route through a central institution’s BIC. A code can therefore belong to a different bank than the one on this page.

Claim this profile

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Sources & method

Every value comes from a public source, such as Swift’s ISO 9362 BIC directory, GLEIF or the OFAC and EU sanctions lists. Most sources are matched on a BIC or an LEI, not on a name.

Swift GPI membership is matched on names and is indicative. A missing sanctions match does not mean that no listing applies. Always screen against the official lists.

Register entries are not screened against sanctions lists. The sanctions facts on this page cover the BIC and its LEI only.

An institution is one entry in the directory: a BIC8 in Swift’s directory, or a firm on a tracked register that holds no BIC. Licences held by an institution with a BIC are shown on its page.

Read the methodology →

Credits for this page

  • National bank codes—France (Source: ACPR – REGAFI).
  • EBA PSD2 Register—European Banking Authority (EBA) · register ↗ as at 25 September 2026
  • Ownership and group—GLEIF Level 2 relationship records (accounting consolidation), matched by LEI.
  • Overview, authorisation, partners, products, leadership and events—researched per institution by an AI model with web search, from the firm's own website, terms and filings, regulators' registers and notices, company registers and news. Licences, partners, figures, people and events link to their source, and each card shows the research date. AI research can be wrong or out of date, so check key facts at the source.

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