United Kingdom · Payments & e-money
Trustly UK Limited
Trading asTrustly
Trustly UK Limited is a private limited company incorporated in England and Wales, with its office in London. The FCA authorises the firm as an authorised payment institution under the Payment Services Regulations 2017 (FRN 1005703). According to its terms, this covers payment initiation and account information services. It belongs to Trustly Group, whose lead entity, Trustly Group AB, is supervised as a payment institution by Finansinspektionen in Sweden. Under the Trustly brand it provides Pay by Bank payments to merchants and their customers in the United Kingdom.
Licences and registrations
Held by Trustly UK Limited. 1 entry on 1 of the 22 tracked registers, retrieved 25 September 2026.
| Register | Licence | Number | Jurisdiction | Status | Registered | Ends | Activities | Register entry |
|---|---|---|---|---|---|---|---|---|
| FCA Financial Services Register - Payment Institutions & RAISPsFCA | Authorised Payment InstitutionPayment Institution | 1005703 | United Kingdom | Active | 2024-03-11 | — |
|
Search the register ↗ |
Trading names on the register: Trustly (FCA-PSD)
- Each licence applies in the country of the regulator that granted it.
- Registers are tracked in 37 countries. Licences granted elsewhere are not recorded here.
Swift network
Swift’s ISO 9362 BIC directory
Holds no BIC in Swift’s directory. No LEI is matched to this entry, and BICs are linked by LEI only.
Overview
Researched 29 Sep 2026 · Sources
Customers
9,000
merchants · Group · 29 Sep 2026
Employees
Not published
Ownership
Group subsidiary
Trustly Group AB
Firm type
Open banking
Trades as Trustly
- Ownership
- The firm belongs to Trustly Group, which is led by the Swedish company Trustly Group AB (corporate identity number 556754-8655).
- Direct parent
- Trustly Group AB, Sweden
- Head office
- The Wingate, 93-107 Shaftesbury Avenue, W1D 5DY London, United Kingdom
- Company register
- Companies House 08841430
- Incorporated
- 13 Jan 2014
Online
- Websites & references
- trustly.com ↗
docs.trustly.com ↗ developer documentation
developers.trustly.com ↗ developer portal
status.trustly.net ↗ status page
backoffice.trustly.com ↗ merchant portal - Official social accounts
- LinkedIn ↗ · X ↗ · Instagram ↗ · YouTube ↗
Sources · 9 pages consulted
- register.fca.org.uk/s/firm?id=0014G00003DqqExQAJ
- find-and-update.company-information.service.gov.uk/company/08841430
- find-and-update.company-information.service.gov.uk/company/08841430/persons-with-significant-control
- trustly.com/about-us/terms-and-conditions-uk-limited
- trustly.com/about-us/united-kingdom-trustly-uk-limited
- trustly.com/legal-hub
- trustly.com/board-and-management-team
- trustly.com/investors
- fsc.gi/regulated-entity/trustly-uk-limited-30152
Authorisation
Researched 29 Sep 2026 · Sources
- Operates under
- Its own licences
The FCA authorises the firm as an authorised payment institution under the Payment Services Regulations 2017, with FRN 1005703, since 11 March 2024. Its terms state that this covers payment initiation and account information services.
| Authority | Licence or registration | Number | Held | Status | Source |
|---|---|---|---|---|---|
| Financial Conduct Authority (FCA) United Kingdom | Authorised Payment Institution | 1005703 | In its own name | Active | register.fca.org.uk ↗ |
| Gibraltar Financial Services Commission (GFSC) Gibraltar | Payment Service Provider (UK firm authorised to carry out services in Gibraltar) | — | In its own name | Active | fsc.gi ↗ |
Licences and registrations the research found, at home and abroad, as the firm and its regulators publish them. The Licences and registrations card shows the entries on the registers the directory tracks.
Products and markets
Researched 29 Sep 2026 · Sources
It offers Pay by Bank services in the UK: it initiates payments from a consumer's online bank account to a merchant and shares account information with the merchant.
It serves UK customers under its FCA authorisation. The Gibraltar Financial Services Commission also lists it as authorised to provide services in Gibraltar.
- Sells to
- Enterprises · Public sector · Consumers
- Serves customers in 2 countries
- United Kingdom · Gibraltar
Leadership
Researched 29 Sep 2026 · Sources
- Executive
- Johan Tjärnberg Group CEO, Trustly Group (group-level role, not a confirmed officer of Trustly UK Limited)
Recent events
Researched 29 Sep 2026 · Sources
-
Licence
The FCA authorised the firm as an authorised payment institution under the Payment Services Regulations 2017, with FRN 1005703.
register.fca.org.uk ↗
Compliance-relevant events of the last three years, newest first: fines and enforcement, investigations, security incidents, licence changes, funding rounds, acquisitions and leadership changes. Each links to its source.
Identifiers
- Licence no. · FCA-PSD
- 1005703
- BIC
- Holds no BIC in Swift’s directory
- LEI
- No LEI mapped
- Elucidate firm ID
- 40a68a7a3c61
Profile
- Type
- Payments & e-moneyPayment institutions, e-money and stored-value issuers, and account-information providers. Licensed under payment-services law (e.g. PSD2 in the EU and UK, the Payment Services Act in Singapore). Taken from the licences on the tracked registers.
- Regulation
- Prudential licenceAuthorised with capital, safeguarding and conduct requirements, e.g. an authorised payment or e-money institution in the EU or UK, a major payment institution in Singapore, or a MiCA crypto-asset service provider.
- Main licence class
- Payment Institution
- Activities
- Payment services
- Licensed in
- United Kingdom · Europe & Central Asia
- First registered
- 2024-03-11
- Website
- www.trustly.com/en-GB ↗
Types come from Swift’s BIC classification, the licences on the 22 tracked registers, and the ECB and FSB bank lists. Most banks outside the euro area appear as financial institutions, because their supervisors’ registers are not tracked yet.
Ownership and group
GLEIF relationship records
No LEI is matched to this entry, so GLEIF relationship records cannot be linked.
Addresses
- Address on the register
- Trustly UK Limited, The Wingate 93-107, Shaftesbury Avenue, London, W1D 5DY
- Country
- United Kingdom
ISO 20022 identification
As an agent in a Swift cross-border payment message (CBPR+)
This institution holds no BIC. A CBPR+ message identifies it by name and postal address, and may add its LEI or a clearing code.
- Identified by
- Name and postal address. No LEI or clearing code is mapped in the directory
- Postal address
- Does not fit the CBPR+ limits
- The address does not fit in the two address lines of 35 characters that CBPR+ allows next to a town and country.
CBPR+ identifies the instructing and instructed agents by BIC only. An institution without a BIC can be the debtor, creditor or an intermediary agent.
The values are as published by the register. Check them against your own records before use.
Sources & method
Register entries come from the public registers of financial regulators, standardised into one taxonomy. LEIs are matched through GLEIF, and a BIC is linked only through a shared LEI.
An institution missing from these registers is not necessarily unregulated.
Register entries are not matched against the OFAC or EU sanctions lists. Where the legal entity also holds a BIC, the matches for that BIC are on its page. Always screen against the official lists.
An institution is one entry in the directory: a BIC8 in Swift’s directory, or a firm on a tracked register that holds no BIC. Licences held by an institution with a BIC are shown on its page.
Read the methodology →Register for this page
- FCA Financial Services Register - Payment Institutions & RAISPs—Financial Conduct Authority (FCA) · source ↗ as at 25 September 2026
- Overview, authorisation, partners, products, leadership and events—researched per institution by an AI model with web search, from the firm's own website, terms and filings, regulators' registers and notices, company registers and news. Licences, partners, figures, people and events link to their source, and each card shows the research date. AI research can be wrong or out of date, so check key facts at the source.
Assess the financial crime risk behind a licence
A licence records what an institution is authorised to do; it does not assess it. The Elucidate FinCrime Index (EFI) is an independent score of the financial crime risk of banks and payment institutions.
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